Austin Rare Coins and Bullion Review

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Welcome to our review of Austin Rare Coins and Bullion, a trusted source for numismatic treasures and precious metals.   

Offering a wide range of rare coins and bullion products, they cater to individuals seeking to expand their collections or secure their wealth through tangible assets.   

In this review, we will delve into the key features that set Austin Rare Coins and Bullion apart, exploring their product offerings, customer service, and overall experience.

So, let's embark on a numismatic journey to discover what makes Austin Rare Coins and Bullion unique in the industry.

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That is why we have researched every company in the industry and selected the very few with the highest customer service standards.

This way you can easily compare the best companies in the business, and choose one that fits your needs and investment goals.

Read the list to see if Austin Rare Coins and Bullion passed our strict customer service standards to become one of our top recommendations.

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Who is Austin Rare Coins?

Austin Rare Coins is located in Austin, Texas. They are considered one of the most trusted firms in the country with over 30 years of experience working in the precious metals and rare coins industry.


Austin Rare Coins carries a range of products, including gold and silver bullion and the finest U.S. rare coins and ancient coins. 

The company has over one billion dollars in trusted transactions and an A+ rating with the BBB. Austin Rare Coins not only provides high-quality products, but they also provide excellent prices, unparalleled customer service, and a trusted reputation. 

When working with Austin Rare Coins, you'll feel a sense of security thanks to the fact that all customer information is kept securely stored on in-house servers shielded from the internet. This offers the highest level of security, privacy, and peace of mind. 

Precious Metals

Having access to a great product selection is key to choosing a precious metals dealer. After reviewing Austin Rare Coins, you'll notice that the company offers an excellent range of precious metals suited to meet the needs of investors and collectors.

The company offers gold coins, silver coins, platinum, pre-1933 gold, rare coins, ancient coins, and more. Here are some precious metals that you'll find in each category: 

  • Gold coins: 2023 Gold American Eagles, 2023 Gold American Buffalo, 2023 Gold Canadian Maple Leafs
  • Silver Coins: 2023 Silver British Britannia, 2023 Silver American Eagles, 2023 Silver British Britannia
  • Platinum and Palladium: 2023 Platinum Australian Kangaroo 2022, South African "Big Five" Platinum Elephant, Canadian Palladium Maple Leaf Coins

To see a full list of products, be sure to visit the website. With that said Austin Rare Coins certainly stands out among its competitors. You'll find that they offer several IRA-approved precious metals in addition to rare coins perfect for collectors.

Austin Rare Coins and Bullion Review - Featured Products

Learn

Along with providing quality products, Austin Rare Coins also provides an extensive amount of resources to help you make a more informed decision. You'll find advice for gold and silver buyers, such as how to balance a diversified gold and silver portfolio and how to buy gold and avoid issues. You'll also find topics about what bullion dealers aren't telling you, coin collecting for a profit, and more. 

Austin Rare Coins and Bullion-Learn

You can also learn about topics related to gold bullion, such as the Gold Bullion Market, information about precious metals, gold coins, today's best gold buys, and more. Similarly, you can learn about silver billion, such as the best silver coins to buy, silver investing, and more. 

If you're an investor interested in creating a gold or silver IRA, Austin Rare Coins has information about that as well. Visit their website to learn more about IRA-eligible precious metals, a gold and silver IRA form, FAQs, and things to think about before starting a gold IRA.

Precious Metals Portfolio Guide

For those specifically looking for detailed information about precious metal IRAs, you can fill out a form on the website to receive a complimentary precious metals portfolio package. The portfolio package will be sent physically, which means you'll need to provide your name, email, and address. 

Hard Money Investor

Are you a hard money investor? You can also receive a free copy of their newsletter: Hard Money Investor!

According to the website, you can expect to receive clear, concise, and timely market intelligence. Additionally, this newsletter will provide reliable and straightforward economic analysis. Lastly, you'll receive insider information that you won't be able to find anywhere else. 

Selling Your Precious Metals

Do you have precious metals and rare coins you would like to sell? Austin Rare Coins buys gold, silver, and rare coins from you. The company claims to offer top dollar to those who choose to sell to them. 

Austin Rare Coins states that they pay you more by cutting out the middleman. They'll pay top dollar for most bullion in addition to the PCGS and NGC-graded material. Additionally, the company resells most of the coins they purchase back into the retail market immediately based on the demand of their clients. 

Once you let Austin Rare Coins know what you would like to sell, they will give you bids based on the current market conditions. If you decide to accept their offer, they will provide instructions on how to deliver the coins to them safely. 

Once your coins are received, they will typically write a check or wire you the funds within a few business days. Austin Rare Coins encourages individuals to buy a Redbook if they have a few random coins to get an approximate value. 

If you have a relatively large collection of bullion or certified coins valued over $5,000, you are advised to fill out the form found on the website for an appraisal.

If you would like, you can call an Austin Advisor or meet with an advisor by appointment only by calling 1-800-928-6468.

Shipping Policies

Every investor wants to work with a precious metals company that has a seamless and safe process from start to finish. Let's take a look at the shipping policies of Austin Rare Coins:

According to the website, all packages valued at more than $500 are shipped to you fully insured by Federal Express with a required signature. Austin Rare Coins has chosen FedEx due to the company's reliability when shipping high-value items quickly and in a secure manner.

For increased safety, the company states that they ship to customers in blind packaging that says "ARCI" with the return address on the outside. This is quite useful because it provides no indications of what's inside the box.

For packages that are under $500, Austin Rare Coins will ship insured US Postal. If you plan on returning the package to them, be sure to call your account specialist at 1-800-928-6468. This ensures that you are taking the proper measures when it comes to shipping and insuring all contents. 

Keep in mind that Austin Rare Coins does not talk about shipping costs or state how long shipping will take. 

Opening an Account

To buy and sell precious metals and rare coins, you will need to open an account. Luckily, the process is quite simple. All you'll need to do is include your first name, last name, and email, and create a password. 

Contact Support

If you would like to get in touch with Austin Rare Coins, there are a few ways to do so. To begin with, the company is located at 13809 Research Blvd, Suite 405 in Austin, Texas. Just keep in mind that if you plan to visit their office, you will need to make an appointment. 

  • +1-800-928-6468
  • 13809 Research Blvd, Suite 405 Austin

If you just have a quick inquiry or would prefer to speak to someone over the phone, you can call them toll-free at 1-800-928-6468. You can call their Austin line at 1-512-231-1601. They also have a fax line that you can dial at 1-512-692-0725. Their working hours are from 9 am - 5 pm Monday through Friday. 

Reviews

Austin Rare Coins doesn't have a lot of reviews online, but they do have about 10 reviews through Yelp. Let's take a look at what customers have had to say: 

Positive Reviews

Before we get started, it's important to note that many of the positive reviews are from a few years ago. Still, these reviews are worth taking a look at. One customer from 2015 said that they called Austin Rare Coins on a friend's referral.

The representative that they talked with for the new two days made the customer feel confident that they were in good hands by someone who understood investing. 

Another customer specifically enjoyed the fact that there were so many kinds of coins to choose from, which holds true when you check out their inventory. Moving forward, a customer from 2018 stated that the company was on the leading edge of new trends of rare collectible coins, which made the company stand out among the rest. 

Complaints

There were also quite a few complaints on Yelp. Let's take a look at what customers had to say about Austin Rare Coins.

The first complaint dated back to 2013. The customer stated that they called Austin Rare Coins because they were looking for a local dealer in gold bullion. The customer had invested in bullion before and wanted to work with someone face-to-face rather than online. 

The customer made an appointment for the following morning where the rep recommended silver bullion to him. The rep told him that the specific bullion was in stock and ready for purchase. The customer said that he was unsure if he wanted to buy that particular bullion and would cancel his next appointment if he found something else. The next morning, the customer was ready to make the purchase but the bullion was already sold. 

It's unclear whether Austin has a policy against holding bullion for customers. However, this is something to keep in mind as you move forward. 

In 2020, a customer reached out to Austin Rare Coins. According to the customer, they were dismissive and rude over the phone. More specifically, the customer said that the rep they spoke with didn't want to buy any small amount and that the customer didn't hold anything of value. 

In 2021, a customer specifically asked about a 1908 Saint Guadens gold coin with no motto. The rep said that it was a nice coin but proceeded to steer the customer towards a 1908 coin with a motto stating that it had better value.

The customer took his advice and after opening their delivery in about two weeks, the customer had received a 1924 Sant Gaudens. The customer felt intentionally misled and urged other customers to never shop with this company. 

Our Rating

Pros & Cons of Austin Rare Coins

If you're thinking about buying precious metals or rare coins with Austin Rare Coins, be sure to check out these pros and cons beforehand.

  • Product Variety

One advantage that Austin Rare Coins has over its competitors is the variety of products it offers. Not only do you see a great range of products featured on its website, but some customers have boasted about this as well. For investors looking for rare finds, you'll likely find their inventory to be satisfactory.

  • Price Transparency

Another advantage of working with Austin Rare Coins is that you can expect some price transparency. All products feature a total price so that you can be better prepared for what you're spending money on and compare how much everything is worth.

  • BBB Accredited Business

Trust is a big factor when choosing a precious metals and rare coin company. Luckily, Austin Rare Coins has maintained an A+ rating with the Better Business Bureau. This at least makes Austin Rare Coins one of the more reputable companies in the industry.

  • A Lack of Reviews

Although Austin Rare Coins is an accredited business, it, unfortunately, lacks reviews. This makes it difficult to get a genuine insight into the company. At this time, you'll only b enable to find reviews on Yelp.

Even on Yelp, the reviews lack a variety of experiences. If you're looking for a trusted source of precious metals, you may feel comfortable with a more reputable company.

  • Serious Complaints

In addition to a lack of reviews, the company has had some serious complaints worth noting as well. It has been noted that some reps are rude and dismissive if you don't have a certain coin value.

It has also been noted that the company will send you the wrong coin. Although there aren't many complaints, there aren't many reviews overall. For this reason, it's best to take these complaints seriously when making a decision.

Austin Rare Coins: Final Thoughts

Austin Rare Coins offers precious metals and a variety of rare coins to suit investors and collectors. If you're looking for a large variety of coins to add to your collection, Austin Rare Coins is a great choice to consider. Just be sure to do your research and ask questions before making a commitment.

Remember to read out list of the Top Gold Companies to see if Austin Rare Coins and Bullion made the cut.

>> Click HERE to read our Best Precious Metals Investment Companies list <<

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