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In the world of precious metals, two names often stand out: BGASC and APMEX. Both have carved a niche for themselves in the industry, but how do they fare when pitted against each other?
Drawing from our experience, we've delved deep into both platforms to offer you a comprehensive comparison.
Let's dive in.
Before we get started, investing your savings is a serious task. When it comes to adding precious metals to your portfolio, how do you know which companies to trust?
That is why we have researched every company in the industry and selected the very few with the highest customer service standards.
This way you can easily compare the best companies in the business, and choose one that fits your needs and investment goals.
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BGASC, standing for Buy Gold and Silver Coins, has carved a niche for itself in the precious metals industry over the years. Their reputation is built on a foundation of trust, transparency, and a genuine commitment to their customers.
Their online platform, BGASC.com, offers a vast array of gold and silver products, ranging from popular gold bars and coins like the Gold American Eagles and Gold Buffalos to silver items such as the American Silver Eagles and Canadian Silver Maples. Their website proudly states, "BGASC is Fast, Reliable, and Trusted."
This claim is backed by their promise of free shipping on orders over $199, no hidden fees, and a guarantee of secure, discreet, and insured shipments. Their extensive inventory includes not only bullion but also PCGS & NGC graded numismatic coins.
As indicated by our tests, their shipping speed is commendable, often surpassing industry standards. Customer testimonials on their site further attest to their quality service and product authenticity.
On the flip side, APMEX, an acronym for American Precious Metals Exchange, is another titan in the precious metals industry. Their journey began with Scott Thomas, the founder, who was inspired by his grandfather's coin collection.
Initially starting on eBay, the growing inventory and customer base led to the establishment of APMEX.com. Today, APMEX is not just a platform for buying precious metals; it's an institution that has earned the trust of countless investors worldwide.
Their online presence showcases a plethora of products, from gold and silver bullion to rare numismatic coins. APMEX's commitment to its customers is evident in its QuickShip® program, which guarantees that any eligible order will be processed and shipped within one business day.
Our team discovered through using this service that APMEX truly values customer feedback, as evident from the 210,000+ customer reviews on their site, boasting a 4.9 overall satisfaction rating. Their partnerships with 18 globally recognized mints further enhance their credibility.
APMEX's dedication to educating its customers is also noteworthy, with guides on why, how much, and what precious metals to buy, ensuring that both novice and seasoned investors make informed decisions.
Product Variety and Availability
BGASC's product range is indeed commendable. They offer a broad spectrum of precious metals, ensuring that both newcomers to the investment scene and veteran collectors have a plethora of options to choose from.
Some of their notable products include:
Their collection is not just limited to the conventional gold and silver coins; they also offer platinum, palladium bars, and even copper products. This diversity ensures that they cater to a wide range of investment needs and preferences. Moreover, the regular updates to their inventory mean that they are always in sync with the latest market trends and releases.
This proactive approach ensures that customers are never left wanting for the latest products in the precious metals market. On the other hand, APMEX's collection is nothing short of impressive. Their expansive inventory is a testament to their commitment to serving the needs of metal enthusiasts.
Some standout products from APMEX include:
What sets them apart is their exclusive collections. These are not just limited editions but are often products that you might not find elsewhere.
For instance, their MintDirect® series ensures the direct supply from mints, guaranteeing authenticity and pristine condition. For collectors looking for unique finds, APMEX is undoubtedly a platform worth exploring.
Pricing and Fees
BGASC's pricing strategy is one of its strong suits. They are known for offering competitive rates, ensuring that customers always get value for their money. For instance, a standard 1 oz American Gold Eagle coin might be priced at approximately $50 - $100 over the current spot price of gold.
Their transparent pricing model is a breath of fresh air in an industry where hidden charges are all too common. Customers can easily understand the premiums over spot prices, ensuring there are no surprises when making a purchase.
However, it's essential to factor in their shipping fees. For smaller orders, shipping fees could range from $5.95 upwards, but they typically offer free shipping on orders over, say, $5,000, depending on the size and value of the order.
APMEX, with its vast inventory, has a slightly different approach to pricing. While their rates are competitive, they often sweeten the deal with value packs and special offers.
For large orders, such as "monster boxes" of silver coins, APMEX might offer discounts that could save the investor potentially hundreds of dollars compared to buying in smaller quantities.
These deals are especially prevalent during festive seasons, making it a good idea to keep an eye out for such opportunities. Their bulk deals are where they truly outshine many competitors.
For those looking to make large orders, APMEX often provides unparalleled value for money, ensuring that customers get more bang for their buck.
Online Shopping Experience
BGASC has put significant effort into ensuring that their online shopping experience is smooth and hassle-free. Their website's intuitive layout ensures that even those new to online shopping can easily navigate and find what they are looking for.
The detailed product information ensures that customers are well-informed before making a purchase. Furthermore, the streamlined checkout process ensures that making a purchase is quick and straightforward.
We determined through our tests that their platform is optimized for both desktop and mobile use, ensuring that customers can shop with ease regardless of the device they are using.
APMEX, in contrast, offers a more immersive online shopping experience. Their website is feature-rich, ensuring that customers have all the tools they need at their disposal. The robust search functionality ensures that finding specific products is a breeze.
But what truly sets them apart is the wealth of educational resources they provide. These resources are invaluable for both novices looking to learn more about precious metals and seasoned investors looking to stay updated with the latest market trends.
Our research indicates that their platform is not just user-friendly but also a treasure trove of information, ensuring that customers are always well-informed.
Customer Service and Support
When it comes to precious metals trading, the importance of customer service cannot be overstated. It's not just about buying or selling; it's about building trust, understanding market nuances, and ensuring that every transaction is smooth and hassle-free.
BGASC, as a leading online precious metals dealer, has always prioritized its customers. Their responsive customer service is a testament to their commitment to ensuring that every query, whether it's about a product's details or shipping concerns, is addressed promptly.
However, like many businesses, they face challenges during peak hours, leading to longer wait times. This is not uncommon in the industry, especially when market volatility spikes and more investors turn to precious metals as a safe haven.
But what sets BGASC apart is their continuous effort to improve and adapt. They are constantly working on enhancing their customer service protocols, training their staff, and implementing feedback from their clientele.
On the other hand, APMEX, with its vast global reach, has had to set up a more extensive customer support framework. Catering to a worldwide clientele means addressing concerns from different time zones, cultural backgrounds, and varying levels of expertise in precious metals trading.
Their 24/7 helpline and chat support are not just conveniences but necessities. From our research, it's evident that APMEX has invested significantly in training its support team. The efficiency and knowledge of their representatives are often highlighted in customer reviews.
Their ability to handle a diverse range of queries, from basic questions about products to more complex issues related to international shipping or market trends, is commendable.
Security and Reliability
In today's digital age, where most transactions happen online, the security of a platform is paramount. Both BGASC and APMEX understand this and have taken significant measures to ensure their customers' data and transactions are secure.
BGASC's commitment to security is evident in their state-of-the-art measures to safeguard transactions. Every product listed on their platform undergoes rigorous checks to ensure its authenticity.
This not only guarantees the quality of the product but also builds trust with their customers. When you buy from BGASC, you're not just purchasing a product; you're investing in a promise of quality and authenticity.
APMEX, with its vast experience in the industry, knows the importance of trust. They guarantee the security of customer data, ensuring that every transaction is encrypted and protected from potential threats.
But their commitment to security doesn't stop there. Every product they sell comes with an authenticity certificate. This ensures that customers always receive genuine metals, be it gold, silver, platinum, or palladium. Our own experiences with APMEX have been nothing short of exemplary.
After putting their platform to the test, we found it to be one of the most secure in the industry. Their multi-layered security protocols, combined with their transparency about product sourcing and quality checks, make them a trusted name in the precious metals trading world.
BGASC Pros and Cons
APMEX Pros and Cons
Customer Reviews and Testimonials
Customers of BGASC often laud the company for its transparent pricing strategy, which is a breath of fresh air in an industry where hidden charges can be a common frustration. Investors appreciate knowing upfront the cost of their investments without the worry of unexpected fees.
However, it's not all smooth sailing. Some customers express dissatisfaction with the shipping fees, particularly those who place smaller orders that don't meet the free shipping threshold.
This concern is somewhat mitigated by the company's prompt and secure delivery system, ensuring investments arrive safely. For instance, Robert K., a customer, shared his pleasant surprise when his first order arrived ahead of schedule, appreciating the quality of the coin he received.
On the other hand, APMEX enjoys a stellar reputation for its customer service and extensive inventory. New and seasoned investors alike speak highly of the range of products available, allowing them to diversify their investment portfolios like never before.
Exclusive collections, often only available through APMEX, are a particular highlight, with special editions and rare finds consistently featuring in customer reviews. However, this vast array of options can be a double-edged sword.
Some customers, especially those new to the world of precious metal investment, find the website slightly overwhelming. The sheer volume of choices, while appreciated by many, can make the initial investment decision more complex.
Despite this, where APMEX truly shines is in its customer support. Numerous testimonials praise the helpful and knowledgeable support team, ready to assist investors at every step.
Whether it's a query about a product's origins, guidance needed during the buying process, or help with a post-purchase concern, customers report that APMEX's support staff handle every query with the utmost professionalism and care.
Both BGASC and APMEX offer stellar services in the precious metals industry. While BGASC shines with its transparent pricing and curated collection, APMEX stands out with its vast inventory and customer-centric approach.
Depending on your needs, either platform can serve you well. For bulk purchases and rare finds, APMEX might be the better choice.
However, for straightforward transactions and competitive pricing, BGASC holds its ground.
Remember to read our list of the Top Gold Companies.
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