BullionVault Review

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Investors looking to diversify and protect their portfolios from market volatility have been increasingly investing in gold, silver, platinum, and other valuable physical precious metals.

BullionVault, a premier online platform for investors wanting these services, offers secure storage and competitive rates when buying or trading such assets.

In this review of BullionVault, we will discuss the advantages offered by the marketplace, which should be taken into account when considering investment options concerning gold, silver & platinum for private individuals.

Before we get started, investing your savings is a serious task. When it comes to adding precious metals to your portfolio, how do you know which companies to trust?

That is why we have researched every company in the industry and selected the very few with the highest customer service standards.

This way you can easily compare the best companies in the business, and choose one that fits your needs and investment goals.

Read the list to see if BullionVault passed our strict customer service standards to become one of our top recommendations.


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BullionVault is a secure and transparent online platform for private investors to purchase, store, and trade physical gold bullion and other precious metals. BullionVault is a highly reputable & trustworthy company offering insured custody, extensive security measures, and regulatory compliance.

Understanding BullionVault

BullionVault, owned by Galmarley Ltd. of the United Kingdom, is a member of LBMA (London Bullion Market Association), giving its private investors around the globe access to an easy-to-use online platform that allows them to purchase and store physical gold bullions as well as other precious metals like silver or platinum with transparency and security intact.

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Its user-friendly interface, providing a wide range of options for anyone wanting to invest in these commodities, such as gold, silver, and platinum, makes buying high-quality physical products safer and more secure easier than ever.

BullionVault Review-website

Company Background

Founded in 2005, BullionVault has emerged as a top contender in the international precious metals market. Its headquarters are based out of London Hammersmith, providing customers a way to invest in gold, silver, platinum, and palladium.

They aim to make it easy for private investors to buy, store, and trade these assets while ensuring excellent customer service with access to state-of-the-art technology.

BullionVault holds membership at the prestigious LBMA (London Bullion Market Association). This ensures that all bullion offered by them abides by stringent regulations intended towards safeguarding security and assuring its users only pure quality products when investing in this worthwhile endeavor.

Precious Metals Offered

BullionVault allows customers the chance to obtain gold, silver, platinum, and palladium in multiple shapes. It offers a selection of six coins from certified mints, such as the 2021 Gold sovereign coin from Royal Mint UK or Krugerrand Coin from South African Mint, together with Canadian Maple Leaf Gold Coins or Perth Australia's Kangaroo Coins.

BullionVault Review - Precious Metals Offered

Users can also filter their markets according to the storage location, weight unit, and order size that works best for them - enabling investors (both novice and experienced) the ability to purchase physical bullion items they need precisely. This customization factor sets BullionVault apart, making it an ideal platform for investments in this field.

Storage and Security Features

BullionVault sets itself apart by guaranteeing that its clients' precious metals are securely stored in high-security vaults across five different international locations managed by three LBMA-accredited providers. The company employs advanced security protocols such as cryptographic codes to maintain the highest levels of protection for client information.

In choosing BullionVault, customers can be sure that their investments are always safe and secure – giving them peace of mind with every investment they make.

Vault Locations

With five countries to choose from, BullionVault customers can pick a storage location that best meets their needs. The London Bullion Market Association (LBMA) accredited vault operators manage all of these facilities for optimum security and reliability.

Customers can opt for proximity concerning residence or geographical diversification. It is entirely up to them what they prefer when it comes down to selecting which facility suits them most.

The LBMA-endorsed places include UK's London, Switzerland's Zurich, Canada's Toronto, as well as New York in USA and Singapore too! This allows investors unparalleled flexibility over where their precious metal holdings should reside securely at all times, whatever serves their interests better.

Insurance and Protection

BullionVault takes security seriously, and all precious metals stored with them are fully insured. The All Risks Liability Insurance policy offered by Marsh & McLennan sets the liability coverage limit at $2 billion, while a single loss of up to $2.5 billion is covered in the Zurich vault alone. This insurance layer reassures customers when they invest in precious metals through BullionVault's services.

Privacy and confidentiality are paramount for account holders as their personal information remains undisclosed from the public, allowing investments without compromising anonymity or safety concerns.

Trading Precious Metals with BullionVault

Opening an account with BullionVault is quick and simple. Customers must finalize verification within eight weeks or be charged a $30 monthly fee. New users are given 4 grams of silver as a reward when the process finishes. This bonus, plus its straightforward registration, makes investing in valuable metals via this platform attractive to many investors.

Once customers own a verified BullionVault profile, they can easily buy, sell and trade gold, platinum, silver, and palladium across various currencies worldwide using their user-friendly interface. Investing in these precious materials becomes effortless no matter where you live.

Currency and Exchange Options

BullionVault accommodates a wide range of currency options for its customers to trade gold, silver, and platinum. The platform supports major currencies like USD, EUR, GBP, and JPY, providing ease and flexibility in executing transactions.

Furthermore, its association with the LBMA (London Bullion Market Association) helps ensure access to optimal exchange rates when buying or selling precious metals, making the investment process more efficient and cost-effective.

Account Opening Process

To open a BullionVault account, customers must provide their name, email address, and username, along with an appropriate password. ID documents and a bank statement should also be submitted as part of the verification process, which is necessary for securing all transactions made on the platform.

The procedure has been created so that it can run quickly. Once validated by our team members, users can start trading in precious metals immediately after signing up. Accessible via the website or mobile app Account > Validation (hamburger menu), providing the required documentation helps make this process swift and secure.

Deposits and Withdrawals

Funding a BullionVault account is straightforward, with several options for depositing and withdrawing. Clients in the UK can use their debit or credit card to make deposits quickly. Alternatively, SWIFT transfers take up to 36 hours, or international ones around 3-5 working days.

Withdrawals are made during business time, according to GMT+0, though this could be expensive when dealing with smaller portfolios as it involves bank wire fees. Despite that cost, investors value the platform's safety features, making it one of the most popular choices globally for those involved in precious metals trading activities.

Pricing and Fees

BullionVault offers a competitive and transparent fee structure for its customers. This includes spreads slightly higher than the market, commissions of between 0.05% to 0.50%, and an annual storage charge. Some cost-free options are also available, such as no commission charges or storage fees, making it very attractive for those looking to trade precious metals at low costs.

In this section, we will explore more in-depth the particular rates associated with BullionVault so you can better understand what it takes financially when dealing with trading and storing these valuable materials via their platform.

Commission Rates

When using BullionVault to trade in precious metals, commission rates are applicable. These start at 0.5% for the first $75,000 of gold bought during the year and then reduce depending on how much more is purchased, reaching as low as 0.05%. This encourages larger transactions, which makes it a cost-effective platform overall.

Customers who withdraw funds from their BullionVault account into their bank account must pay an industry-standard fee of $10 per wire transfer, enabling easy access when required while covering expenses related to making payments safely and securely.

Storage Fees

BullionVault provides an affordable and secure method of storing precious metals. The platform charges a reasonable annual storage fee for gold, with the lowest monthly payment being $4 and 0.48% per annum ($8 minimum) for silver, platinum, or palladium – offering customers a cost-effective solution to safely store their investments in these valuable assets.

By using BullionVault to protect your precious metal holdings, you can enjoy security and this competitive pricing structure, making it an attractive choice for investors who want to securely save their treasured goods without overspending.

Automatic Gold Investment Plan

BullionVault offers an Automatic Gold Investment Plan (AGIP) for those who desire a consistent and streamlined way to invest in precious metals. With this feature, customers can make regular purchases of gold at the daily London rate, with their assets being securely stored inside a secure vault.

The AGIP is tailored towards investors looking to gradually build their portfolio without continually monitoring or placing orders manually, making it more accessible and desirable for busy individuals wanting easy access to investing gold markets.

Investment data

Mobile App and Accessibility

In today's fast-paced world, the ability to access your investments on the go is essential. BullionVault offers a user-friendly mobile app available for both Android and iOS devices.

The app allows users to execute trades, monitor their portfolio, view live price charts, and receive notifications on market updates, ensuring seamless investment management at their fingertips. With the BullionVault app, investing in gold, silver, and platinum has never been more convenient and accessible.

Customer Support and Resources

BullionVault strives to provide its users with exceptional customer service and educational materials. During office hours, which are Monday through Friday between 9:00 am and 8:30 pm GMT (4:00 am – 3:30 pm EST), customers can contact the platform via email, phone, or live chat for assistance.

To help investors take advantage of their investments in precious metals, BullionVault offers various articles and guides on how best to go about registering an account, making deposits into your portfolio, and verifying it, too—all available on the website itself.

Educational Resources and Market Analytics

BullionVault goes beyond providing a secure and transparent trading platform by giving its users valuable educational resources and market analytical tools. The platform offers:

  • Market performance reports: Updated daily, these reports highlight market trends and price fluctuations of gold, silver, and platinum.
  • Price charts: Access to historical and live price data, assisting users in making informed investment decisions.
  • Webinars and learning materials: Users can enhance their knowledge of precious metals trading and investment strategies through various webinars and learning resources available on the platform.

These tools empower users to make well-informed decisions for managing and growing their precious metal investments.

Comparing BullionVault to Alternatives

BullionVault sets itself apart from other precious metal trading platforms through its comprehensive range of services and superior security measures. Private investors are offered a great opportunity to buy, sell or exchange gold with customers on this platform that employs peer-to-peer transactions, allowing for more control over their investments.

This model also provides an advantage compared to regular bullion dealers due to offering far better pricing options and multiple storage locations.

OneGold and BullionStar may offer various denominations or extra features, but they usually don't come close when it comes down to insured custody of stored metals like what is provided by BullionVault.

Trustworthiness and Reputation

BullionVault has gained the respect of many customers and is well known for its security, reliability, and transparency within precious metals trading. The company oversees $3 billion worth of bullion assets, along with hundreds of details listed on its website regarding operations.

It holds membership to the London Bullion Market Association (LBMA), which confirms that all practices comply with regulations stipulated by the organization, an assurance signifying quality care when investing in such resources.

Put simply, any client can trust BullionVault as a secure platform, given its strict safety protocols combined with insured custody. So even if you decide to invest in these assets, your funds are safe under their guardianship.

Safety and Regulatory Compliance

BullionVault's commitment to safety and regulatory compliance instills confidence in its clients. The platform's adherence to international safety standards includes:

  • AML (Anti-Money Laundering) regulations: To prevent illegal activity, BullionVault implements AML checks to confirm customers' identities and monitor transactions for any suspicious activity.
  • KYC (Know Your Customer) regulations: Ensuring proper identity verification helps maintain platform integrity and keeps user information secure.

By complying with these international standards, BullionVault enhances the credibility of its platform, ensuring clients' peace of mind when investing in precious metals.

Frequently Asked Questions

Who is the owner of BullionVault?

Paul Tustain, a computer science graduate and founder of BullionVault.com, is also the Chairman and major shareholder of Galmarley Limited, which owns the website. As its proprietor, he has made his mark on history with this creation.

An impressive feat for sure – but not surprising considering Tustain's passion and background knowledge. It was only natural for an opportunity like this to arise from his presence in business circles! He remains at the forefront, leading both ventures toward success today.

Where is BullionVault based?

BullionVault, based in London, England, and established in 2005, is a global platform for buying and selling physical gold. This company was well-recognized by being awarded the Queen's Award for International Trade and Innovation in 2009 & 2013, respectively. BullionVault currently serves over 100 thousand customers worldwide looking to invest securely in this precious metal commodity market.

How do I withdraw from BullionVault?

To access your funds from BullionVault, log in and click the ACCOUNT tab. After doing so, pick the WITHDRAW FUNDS sub-category to enter your details for processing. The minimum amount you can take out must be above $100 or its currency equivalent.

Is BullionVault safe?

BullionVault is a respected source for acquiring physical gold and silver, as it has extensive knowledge in the sector, strict security protocols, and an array of products. The company also prides itself on delivering satisfactory customer service – making them one of the prime options when you're looking into buying gold online.


BullionVault is the perfect choice for private investors looking to buy, store, and trade gold, silver, platinum, or palladium in a secure environment. Its easy-to-use interface makes trading simple, while its five international storage locations guarantee security and transparency.

The platform also offers competitive pricing plus unmatched customer support, ensuring users feel confident that their wealth will be protected.

Those just starting with precious metals investments and experienced players alike will benefit from BullionVault's comprehensive solution designed for portfolio growth, giving people peace of mind knowing it's a trustworthy provider they can rely on every step of the way.

Remember to read our list of the Top Gold Companies to see if BullionVault made the cut.

>> Click HERE to read our Best Precious Metals Investment Companies list <<

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