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That is why we have researched every company in the industry and selected the very few with the highest customer service standards.
This way you can easily compare the best companies in the business, and choose one that fits your needs and investment goals.
Read the list to see if DBS Coins passed our strict customer service standards to become one of our top recommendations.
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About DBS Coins
Like other small sellers, DBS Coins started selling coins with an eBay account. As the company sold more coins, it realized that it could appeal to buyers who had a direct way to buy those products. This led to the company launching a website that now sells all of its gold, palladium, silver, and platinum bars and coins.
DBS Coins is also a registered dealer with both the NGC and PCGS, which lets buyers know that all of the available precious metals are authentic.
Pricing and Fees
Finding the price of different products on the DBS Coins website is hard. Shoppers need to click on a category listing and then click on a specific product listing. This takes them to a new page where they can see the lowest available price.
They qualify for this price when they use a certain payment method and purchase 20 or more of the same item. DBS Coins also allows customers to call and talk to one of its team members to verify the pricing they see online or to find the price if it's not listed.
Available Products and Services
The available products and services available from DBS Coins include buying gold coins and precious metals as well as selling coins that use gold and some of the other precious metals. This DBS Coins review will take an in-depth look at the top products and services.
Numismatic Coins
Numismatic coins are just some of those available from the DBS Coins website. These are coins that are worth more than their face value but have values that change based on their condition and other factors.
For example, an old silver dollar is only worth $1 as money but sells for around $17 due to its silver content.
Collectors who need that coin for a specific set may pay even more if the coin is in good shape and does not have any flaws. DBS Coins often has a small selection of numismatic coins available.
Gold Bars
Gold bars are more popular than numismatic coins. No matter what their condition is or what they look like, these bars will still have a high value based on their gold content alone.
DBS Coins sells one-ounce gold bars for around $2,100 when an individual buys just one and pays with PayPal or a credit card.
The cost drops to more than $10 less when they buy two or more bars as well as when they may a bulk purchase of 20 or more.
Those who pay with a bank transfer get the biggest discount, no matter how many gold bars they purchase. Some of the gold bars that are available on the DBS Coins website include:
Gold Coins
DBS Coins offers a large selection of gold coins that weigh between 1/2 ounce and one ounce. While the coins come from mints in the United States and other nations, they include some popular choices:
Platinum Coins and Bars
Though DBS Coins has a smaller selection of platinum coins and bars available, most contain one ounce of platinum and sell for around $1,000.
Shoppers can choose a one-ounce Platinum Maple Leaf or American Eagle coin and save money when they let the site ship them a coin minted in any year.
They pay more for the same coins minted in 2022. Valcambi platinum bars are another option that some might want to add to their IRAs. DBS Coins offer a discounted rate on these bars when a customer buys 10 or more or pays with a check or wire transfer.
Palladium Coins
The only palladium coin that the site sells is a one-ounce Maple Leaf coin. Minted in Canada, this coin has the name of the country on the front as well as the iconic maple leaf.
DBS Coins cannot guarantee that a buyer will get a coin from a specific year, though it does offer a lower rate on orders of 20 or more palladium coins.
Silver Bars and Coins
DBS Coins sells nearly as many silver bars and coins as it does gold bars and coins. Silver Buffalo bars start at around $291 for a 10-ounce bar.
The larger bars contain 100 ounces of silver and come with a higher price tag in the $2,700 range. With the larger bars, the site recommends that prospective customers call to verify the prices.
Mint boxes are just one of the options for silver coin buyers. These boxes come from certain mints and arrive sealed. They have between 250 and 500 coins inside. There are plenty of other silver coins available from the site, too:
Free IRA Consultation
An IRA is a type of retirement or investment account that allows account holders to watch their portfolios grow. With a gold IRA, they have the chance to add different forms of precious metals along with any other investments they acquire.
DBS Coins knows that some users may not understand how this type of IRA works or even what they need to do to open one, which is why the site offers a free consultation.
DBS Coins just asks the individual to fill out a simple form. They need to include their email address and both their first and last names. The form has a section for them to ask any questions they might have.
They also need to check the boxes next to the precious metals that interest them.Those who want to complete the process faster can add a phone number and let a DBS Coins expert contact them.
Gold Storage
With a gold IRA, the person who owns it needs to choose a custodian. The custodian is a bank or another financial institution that meets the standards to hold money and other assets for a person.
Though DBS Coins will not serve as a custodian for a customer, it does have storage options. These facilities are in several American cities such as Los Angeles and New York City as well as international cities that include Singapore.
Those who choose one of these facilities for their gold and precious metals storage will need to contact DBS Coins over the phone. DBS Coins can send the required paperwork to them as an email attachment or fax.
The user will need to complete the form and send it back to set up their storage. When they buy from the site, DBS Coins will contract with Brinks to handle the shipment. It takes up to three business days to process the order and up to two weeks before the metals reach the facility. Brinks insures all items stored in its vaults for up to $50 million per account.
DBS Coins Payment Options
Customers who buy $500 or more in precious metals can pay with either a credit/debit card or PayPal. Some may prefer using PayPal because they can get their money back if anything goes wrong. PayPal often responds to complaints and issues faster than banks. Purchases of $25,000 or more require payment via check.
DBS Coins will hold the entire order and wait up to 10 business days for the check to arrive. Anyone who spends $80,000 or more can pay with a bank/wire transfer. DBS Coins asks customers to call for help setting up their transfer.
Shipping Options
DBS Coins offers free shipping on all orders and does not require shoppers to spend a minimum amount. The shipping options they choose include:
While shipping can take as little as a few business days, it can take up to two full weeks for DBS Coins to process an order before it ships.
Selling to DBS Coins
Those who have a gold IRA account or keep gold stored in their homes can sell their investments to DBS Coins. The site requires that the seller call during regular business hours to see what steps they need to take.
While former customers have the chance to sell back items they bought from the site, they can also sell precious metals they acquired elsewhere. DBS Coins usually shows its buying prices online but can also provide sellers with prices when they call.
Is DBS Coins a Scam?
No, DBS Coins is not a scam. Looking at customer reviews is the best way to find out if DBS Coins is a scam or a legitimate business. DBS Coins has 14,000 followers on eBay and a 100% feedback rating over the last 12 months. The company received only one neutral rating in the last year and more than 14,000 positive reviews.
It's one neutral review came from a shopper who received a damaged coin and got a refund from the company.
Though DBS Coins did not register with the Better Business Bureau, the BBB received several complaints online about the site. One customer stated that they bought coins from the site and locked in the day's price.
When the price went up the next day, DBS Coins charged him the new rate. Other customers claimed that they bought sealed boxes that were already opened or they got coins that showed some signs of damage not included in the listing.
Our Rating
Pros & Cons of DBS Coins
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Cons:
Final Thoughts
DBS Coins offers some things that other sites do not such as a free consultation for those who want to open a new gold IRA. Users will also find storage facilities that come with a high level of insurance and security that protects their investments.
New and existing customers also get free shipping on all orders and discounted rates on bulk purchases and with certain payment methods. DBS Coins give investors an easy way to buy precious metals and ship them to their retirement accounts.
Remember to read out list of the Top Gold Companies to see if DBS Coins made the cut.
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