Desert Gold Exchange Review

Desert Gold Exchange Review

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The precious metals industry is vast, with many players vying for the top spot. Desert Gold Exchange is one such contender.

Understanding the intricacies of such companies is crucial for anyone looking to invest or do business in this sector.

We've delved deep to bring you a comprehensive review of this company, ensuring you have all the information you need.

Before we get started, investing your savings is a serious task. When it comes to adding precious metals to your portfolio, how do you know which companies to trust?

That is why we have researched every company in the industry and selected the very few with the highest customer service standards.

This way you can easily compare the best companies in the business, and choose one that fits your needs and investment goals.

Read the list to see if Desert Gold Exchange passed our strict customer service standards to become one of our top recommendations.


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What is Desert Gold Exchange?

Desert Gold Exchange stands as a prominent entity in the realm of precious metals. Established to serve as a bridge between sellers and buyers, the company specializes in facilitating the sale and purchase of precious metals. 

Their offerings aren't limited to just gold; they also deal in silver, platinum, and other precious metals. Over the years, the company has carved out a niche for itself, becoming a preferred choice for many investors. As indicated by our tests, their significant presence in the industry is undeniable. 

This is not just a platform for transactions; it's a hub where both novice and seasoned investors converge to make informed decisions about their investments. Their commitment to transparency and authenticity ensures that every transaction is conducted with utmost integrity.

Company Info and History

Tracing its roots back to the late 1990s, Desert Gold Exchange embarked on its journey with a clear vision: to establish a transparent and dependable platform for precious metal transactions. This wasn't just a business venture; it was a mission to bring clarity and trust to an industry riddled with complexities. 

Over the decades, the company has not only grown in size but also in reputation. Their milestones are a testament to their relentless pursuit of excellence. From forging partnerships with miners to ensuring that every piece of metal they sell is of the highest quality, their journey has been marked by dedication and resilience. 

Our research indicates that the company's unwavering commitment to customer satisfaction and authenticity has been pivotal in cementing its position in the industry. Their history is not just a chronicle of their growth but a reflection of their dedication to their vision.

Ratings and Complaints

In the business world, a company's reputation is often gauged by its ratings and the feedback it receives. Desert Gold Exchange, like any other enterprise, has had its fair share of accolades and criticisms. Various independent rating agencies have evaluated the company, with scores that span from average to outstanding. 

These ratings provide a snapshot of the company's performance and its standing in the industry. On the customer feedback front, the narrative is multifaceted. Many laud the company for its professionalism, the quality of its products, and its commitment to customer satisfaction. 

However, some customers have voiced concerns, particularly about customer service. Our findings show that while the company enjoys a commendable track record, there are areas where they could enhance their services. It's essential to note that no company is without its challenges, but what sets a company apart is how it addresses and learns from feedback.

Custodian and Storage

In the realm of precious metals, the role of custodians is paramount. These entities are responsible for safeguarding the physical metals on behalf of the investors. Desert Gold Exchange has forged partnerships with some of the most renowned custodians in the industry. 

This collaboration ensures that the metals are stored securely, minimizing risks associated with theft or damage. When it comes to storage options, the company offers a spectrum of choices. Investors can opt for secure vaults, which are equipped with advanced security systems, surveillance cameras, and round-the-clock monitoring. 

For those who prefer personal storage solutions, Desert Gold Exchange provides guidance on best practices to ensure the safety of the metals. After putting it to the test, we can vouch for the fact that their storage facilities are indeed of the highest caliber, ensuring peace of mind for investors.

Sign-Up Process

Initiating a business relationship with Desert Gold Exchange is a seamless experience. The company has streamlined its sign-up process to ensure potential customers face no hurdles. To begin, individuals are required to furnish basic documentation. This could include identity proofs, address verification documents, and any other relevant paperwork. 

Once these documents are reviewed and verified, the account is activated within a predefined time frame. What stands out about their sign-up process is its efficiency. Desert Gold Exchange has invested in digital tools and platforms to make the registration process user-friendly. 

This digital-first approach not only reduces paperwork but also accelerates the overall process, allowing customers to start their investment journey without any delays.

Available Products

Desert Gold Exchange is renowned for its extensive array of precious metal products, catering to both novice and seasoned investors. Their product range is not just limited to the standard gold bars or platinum coins; they offer a plethora of options for those looking to diversify their investment portfolios. 

For instance, in the realm of gold, they provide coins like the American Gold Eagles and South African Krugerrands, both of which are globally recognized for their purity and authenticity. For silver enthusiasts, the company offers products like the Canadian Silver Maple Leaf and the Austrian Silver Philharmonic. 

Every product in their lineup comes with a guarantee of authenticity, ensuring that customers are investing in genuine and high-quality metals. This commitment to authenticity is crucial, especially in an industry where the purity of the metal can significantly impact its value.

IRA-Approved Gold Bullion Coins

Individual Retirement Accounts (IRAs) are a popular choice for many looking to secure their future, and investing in gold bullion coins through IRAs can be a strategic move. Desert Gold Exchange has curated a selection of IRA-approved gold bullion coins, ensuring that investors have a range of options to choose from. 

Among these, the American Gold Eagles stand out as a favorite due to their global recognition and consistent demand. Another notable mention is the South African Krugerrand, known for its rich history and high gold content. These coins are not just mere investment tools; they represent a blend of history, artistry, and value. 

By offering such coins for IRAs, Desert Gold Exchange ensures that investors can capitalize on the dual benefits of tangible assets and tax advantages.

IRA-Approved Platinum Bullion Coins

While gold might be the first metal that comes to mind when thinking of IRAs, platinum is steadily gaining traction among investors. 

Recognizing this trend, Desert Gold Exchange provides a selection of IRA-approved platinum bullion coins. Platinum, often dubbed the "rich man's silver," has unique properties that make it desirable for both industrial use and investment. For those considering platinum for their IRAs, the American Platinum Eagle is a standout choice, known for its purity and design. 

Platinum, often dubbed the "rich man's silver," has unique properties that make it desirable for both industrial use and investment. For those considering platinum for their IRAs, the American Platinum Eagle is a standout choice, known for its purity and design. 

Another option is the Canadian Platinum Maple Leaf, which boasts a .9995 purity and is backed by the Canadian government. By offering such diverse platinum products for IRAs, Desert Gold Exchange showcases its commitment to staying ahead of market trends and catering to the evolving needs of its clientele.

Buyback Policy

The buyback policy of a precious metals company is a crucial aspect that potential investors should consider. Desert Gold Exchange, in line with its commitment to customer satisfaction, has instituted a clear and transparent buyback policy. This policy essentially means that the company is open to repurchasing precious metals from its customers.

One of the standout features of this policy is its transparency. Every term and condition related to the buyback process is laid out clearly, ensuring that customers are fully aware of what to expect. This level of clarity is particularly beneficial for novice investors who might not be familiar with the intricacies of the precious metals market.

Furthermore, the fairness of the policy is another commendable aspect. Desert Gold Exchange ensures that the buyback prices are competitive and reflect the current market rates.

This approach not only instills confidence in customers but also reinforces the company's customer-centric approach. It's evident that the company values long-term relationships with its clients, and the buyback policy is a testament to this commitment.


When it comes to investing in precious metals, understanding the associated fees is paramount. Desert Gold Exchange stands out for its transparent fee structure, ensuring that customers are never caught off guard by unexpected charges.

Firstly, the company has a clear pricing structure for its precious metals. Whether you're buying gold, silver, or platinum, the prices are set transparently, reflecting the current market rates. This ensures that customers always get value for their money.

In addition to the pricing of the metals, Desert Gold Exchange charges fees for various services. For instance, there are fees associated with the storage of precious metals.

Given the importance of securely storing these assets, the company offers state-of-the-art storage solutions, and the fees charged are in line with the quality of service provided.

For those interested in setting up an Individual Retirement Account (IRA) with precious metals, there are specific fees associated with the setup and maintenance of these accounts.

It's worth noting that IRAs with precious metals can be an excellent way to diversify one's retirement portfolio, and the fees charged by Desert Gold Exchange are competitive when compared to industry standards.

Lastly, it's reassuring to note that the company is upfront about all its charges. There are no hidden fees, ensuring that customers can plan their investments without any unexpected surprises. This level of transparency is not only commendable but also indicative of the company's commitment to maintaining trust and integrity in its dealings.

Our Rating

Pros & Cons


  • A diverse product range
  • Transparent fee structure
  • Reliable storage options
  • Efficient sign-up process


  • Customer service responsiveness
  • Handling of customer complaints


Desert Gold Exchange is a significant player in the precious metals industry. With a rich history, diverse product range, and commitment to customer satisfaction, they have carved a niche for themselves.

However, like any company, they have areas of improvement. As always, we recommend doing your research and due diligence before making any investment decisions.

Remember to read out list of the Top Gold Companies to see if Desert Gold Exchange made the cut.

>> Click HERE to read our Best Precious Metals Investment Companies list <<

Or, if you like what you read about Desert Gold Exchange, you can visit their website below.

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