Direct Bullion USA Review

Direct Bullion USA Review

Disclaimer: Some or all of the companies reported here may provide compensation to us, at no cost to our readers. This is how we keep our reporting free for readers. Compensation and detailed analysis are what determines how companies appear below.

In the world of precious metals investment, understanding the role and reputation of companies facilitating such transactions is paramount.

In this article, we aim to provide a comprehensive review of Direct Bullion USA, a notable player in the precious metals market.

Drawing from our experience and extensive research, we'll delve deep into what makes this company tick.

Before we get started, investing your savings is a serious task. When it comes to adding precious metals to your portfolio, how do you know which companies to trust?

That is why we have researched every company in the industry and selected the very few with the highest customer service standards.

This way you can easily compare the best companies in the business, and choose one that fits your needs and investment goals.

Read the list to see if Direct Bullion USA passed our strict customer service standards to become one of our top recommendations.


Get a FREE Gold Information Kit from our #1 recommendation, by clicking the button below:

Get the FREE Gold Kit smart investors are using to protect their retirement savings.

What is Direct Bullion USA?

Direct Bullion USA is more than just a company; it's a trusted partner for those venturing into the world of precious metals investment.

Established to serve as a bridge for investors, it offers a platform that simplifies the buying and selling of precious metals. 

But what truly sets them apart is their unwavering commitment to their clients. Their mission, as they state, is to provide a seamless and trustworthy experience. This is evident in every interaction, from the initial consultation to the final transaction. 

Their vision is not just to be another name in the precious metals industry but to be a leading figure, setting standards and benchmarks for others to follow.

Their dedication to transparency, integrity, and customer satisfaction is what has propelled them to the forefront of the industry.

Company Info and History

While Direct Bullion USA may seem like a relatively new player in the market, its roots trace back to a small family office in London, UK, established in 2015. From these humble beginnings, the company has grown exponentially, carving a niche for itself in the precious metals market. 

Their journey from a family office to an international supplier of precious metals is a testament to their dedication, hard work, and customer-centric approach. The primary objective behind the company's establishment was to demystify and simplify the process of investing in precious metals. 

Over the years, they have not only expanded their services but have also adapted to the ever-evolving market dynamics. This adaptability, combined with their commitment to excellence, has ensured that they remain relevant, efficient, and a preferred choice for many investors.

Ratings and Complaints

In the world of business, reputation is everything. Direct Bullion USA, since its inception, has been under the scrutiny of various rating agencies. The feedback has been largely positive, with many agencies commending their services, transparency, and commitment to customer satisfaction. 

However, no company is immune to complaints, and Direct Bullion USA has had its share. But what truly defines a company is not the absence of complaints but how they address them.

Direct Bullion USA has always adopted a proactive approach in this regard. They believe in open communication, addressing concerns head-on, and ensuring that resolutions are swift and satisfactory. 

Our research indicates that their customer service team is trained to handle concerns with empathy and efficiency. This commitment to maintaining a positive reputation is evident not just in their responses but also in the numerous testimonials from satisfied customers. 

For instance, a customer from Spencer, TN, mentioned their fantastic experience with Direct Bullion USA and how the team guided and educated them throughout the process.

Custodian and Storage

The concept of a custodian in the precious metals investment world is crucial. A custodian is essentially a guardian that holds and safeguards an investor's metals, ensuring they remain untouched and secure. 

Direct Bullion USA takes this responsibility seriously, offering top-notch custodial services. Their storage facilities, while not detailed in terms of specific locations on their website, are known to be equipped with state-of-the-art security measures. These measures are designed to provide maximum protection against theft, damage, or any other potential threats. 

After putting it to the test and based on feedback from various investors, we can confidently state that Direct Bullion USA's storage solutions are among the best in the industry. Investors can rest easy knowing that their investments are in safe hands, shielded by layers of security protocols.

Sign-Up Process

Engaging with Direct Bullion USA is designed to be a hassle-free experience, even for those new to the world of precious metals investment:

Contact Direct Bullion USA

The company prioritizes accessibility, offering multiple communication channels. Whether it's through phone, email, or their website, potential investors can easily reach out to initiate their investment journey.


This phase is crucial, especially for newcomers. Direct Bullion USA provides a platform where potential investors can seek clarity on any queries or concerns they might have. Their team of experts is always on hand to offer guidance, ensuring that investors make informed decisions.

Account Setup

Setting up an account is a straightforward process. Investors are required to provide necessary details, which are then verified by the company. The emphasis here is on ensuring that the investor's information remains confidential and secure.


Direct Bullion USA offers a range of funding options, catering to the diverse financial backgrounds of their clientele. Whether it's through bank transfers, checks, or other means, investors have the flexibility to choose a funding method that suits them best.


The company boasts an extensive product range, ensuring that investors have a plethora of options to choose from. The purchasing process, from product selection to transaction finalization, is designed to be seamless and user-friendly.

Delivery and Storage

Once a purchase is made, investors have the choice of taking delivery of their precious metals or opting for the company's storage facilities. The delivery process is efficient, with the company ensuring that products reach investors in pristine condition. For those who choose storage, the metals are safely deposited in the company's secure facilities.

Available Products

Direct Bullion USA offers an impressive array of precious metal products tailored to meet the diverse needs of investors:

Gold Coins

Gold coins are a popular choice among investors due to their historical significance, beauty, and tangible value. Direct Bullion USA offers a range of gold coins, including the renowned American Gold Eagles, which are known for their purity and design.

Another notable coin is the Canadian Gold Maple Leaf, recognized for its 24-karat purity. For those looking for something from the southern hemisphere, the Australian Gold Kangaroo is an excellent choice, featuring unique designs each year.

Silver Coins

Silver coins are not only an affordable investment option but also come with a rich history. Direct Bullion USA's collection includes standard coins as well as limited edition ones. Notable mentions include the American Silver Eagle, a favorite among collectors, and the Canadian Silver Maple Leaf, known for its 99.99% purity.

Gold Bars

Investing in gold bars offers a more straightforward approach to owning physical gold. These bars come in various weights, from one gram to several kilograms, catering to both novice and seasoned investors. They are typically 99.99% pure gold, ensuring you get the best value for your money.

Silver Bars

Silver bars are a practical way to invest in silver, especially for those looking to buy in bulk. They come in a variety of sizes, from small 10-ounce bars to larger 100-ounce bars. These bars are a testament to the metal's beauty and value.

Platinum and Palladium Products

Both platinum and palladium are considered precious metals and offer unique investment opportunities. Direct Bullion USA offers products in both metals, ensuring investors have a diverse portfolio. Our team discovered through using these products that their quality is indeed top-notch, with each product adhering to industry standards of purity and authenticity.

IRA-Approved Gold Bullion Coins

Investing in gold through an Individual Retirement Account (IRA) is a strategic move, allowing individuals to diversify their retirement savings. Direct Bullion USA offers a selection of IRA-approved gold bullion coins.  These coins are not only a store of value but also come with tax advantages when held in an IRA. 

Some of the prominent IRA-approved gold coins include the American Gold Eagle and the Canadian Gold Maple Leaf. Both these coins are recognized worldwide and are known for their purity, making them a preferred choice for retirement investments.

IRA-Approved Platinum Bullion Coins

Platinum, often dubbed the "rich man's gold," is another precious metal that investors can consider for their IRAs. Direct Bullion USA offers a range of platinum bullion coins approved for IRA investments. These coins combine the benefits of precious metal investment with the advantages of retirement planning. 

For instance, the American Platinum Eagle is a popular choice among investors, known for its purity and design. Investing in such coins allows individuals to diversify their IRA holdings, ensuring they have a mix of assets that can potentially hedge against economic downturns.

Buyback Policy

Investing in precious metals is not just about buying; it's also about the potential to sell back when the need arises. Direct Bullion USA recognizes this and has established a transparent buyback policy to cater to investors' needs. They are committed to buying back precious metals from investors, ensuring a smooth and hassle-free process. 

The terms and conditions associated with this policy are clearly laid out, ensuring that there are no ambiguities. For instance, the buyback rates might be influenced by factors such as the current market price, the condition of the metal, and its demand at the time of sale. 

Our research indicates that their buyback rates are competitive, ensuring investors get good value. It's also worth noting that having a clear buyback policy is a testament to the company's commitment to its customers, ensuring they have an exit strategy when they decide to liquidate their assets.


Understanding the fee structure of any investment platform is crucial, as it directly impacts the returns on investment. Let's break down the fees associated with Direct Bullion USA:

Precious Metals Prices 

The prices of precious metals on Direct Bullion USA are determined based on current market rates. This ensures transparency and fairness in pricing. For example, if the global market price for gold is $1,800 per ounce, Direct Bullion USA's pricing would reflect this, with possible minor adjustments for operational costs.

Storage Fees

Storing precious metals securely is of utmost importance. Direct Bullion USA charges reasonable fees for this service, ensuring that your investments are safe.

The exact fee might vary based on the amount and type of metal stored. For instance, storing a standard gold bar might incur a different fee compared to a collection of rare silver coins.

IRA Fees

For those looking to include precious metals in their Individual Retirement Accounts (IRA), there are specific fees associated with setting up and maintaining such accounts. These fees cover the administrative and operational costs of managing the IRA.

It's essential to understand these fees upfront to make informed investment decisions. For example, there might be a one-time setup fee, followed by annual maintenance charges.

Other Fees

Transparency is a hallmark of Direct Bullion USA. Any additional fees, be it for special services, expedited transactions, or any other unique requests, are communicated upfront. This ensures that investors are never caught off guard with unexpected charges.

For instance, if an investor requests a special delivery method for their purchased metals, any associated fees would be clearly outlined before finalizing the transaction.


In the vast landscape of precious metals investment, Direct Bullion USA stands out as a reliable partner. Their commitment to transparency, customer service, and offering a wide range of products makes them a worthy consideration for any investor.

While no company is without its challenges, Direct Bullion USA's proactive approach to addressing concerns and their continuous strive for excellence sets them apart.

As we wrap up this review, it's essential to reiterate the importance of personal research. While we've provided a comprehensive overview based on our firsthand experience, potential investors should always conduct their own due diligence before making any investment decisions.

Remember to read out list of the Top Gold Companies to see if Direct Bullion USA made the cut.

>> Click HERE to read our Best Precious Metals Investment Companies list <<

Or, if you like what you read about Direct Bullion USA, you can visit their website below.

Scroll to Top