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Before we get started, investing your savings is a serious task. When it comes to adding precious metals to your portfolio, how do you know which companies to trust?
That is why we have researched every company in the industry and selected the very few with the highest customer service standards.
This way you can easily compare the best companies in the business, and choose one that fits your needs and investment goals.
Read the list to see if Fidelitrade passed our strict customer service standards to become one of our top recommendations.
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One Google search yields hundreds of results, triggers an avalanche of social media ads, and probably exposes you to more content than you ever really wanted.
Investing in precious metals can be confusing. There are many regulations to adhere to and far too many companies for you to understand which one is good and which one isn't.
As such, we're here to help, and we want to provide you with reviews of what precious metal companies will give you the kind of experience you need and deserve. As part of that overview, here's a look at Fidelitrade, a precious metal brokerage.
One of the first things you see when you visit FideliTrade's website is information about the company, complete with an "About Us" section and a button that takes you to "Why FideliTrade."
This is important, as this information can provide investors with a much better idea of who they are investing with.
According to their website, FideliTrade has been operating for over 25 years, providing customers with a variety of investment information and offering a pressure-free environment for investors. They speak extensively about their knowledge base, pressure-free environment, and insurance offerings.
They also touch briefly on the services that they offer, which appear relatively extensive, particularly when compared to other precious metal advisors. The only thing really lacking on this page is additional information about their staff and the qualifications of their investing team or leadership.
This would give investors additional comfort in the qualifications of those who they were investing in. Interestingly, a later page does explicitly note that the organization's management team has over 300 combined years of experience when it comes to precious metal trading.
There is also an extensive "Our Story" page that lays out the history of the organization and goes into depth about the qualifications of John Pott, then a Vice President of the Precious Metals Division of Wilmington Trust.
This long page gives you a better idea of the history behind FideliTrade, as well as its values and the impetus for its founding. FideliTrade does discuss additional aspects of their business on another page.
For example, they discuss that they are exchange approved (important for a company in this business), have no debt, and ensure customer purchases of up to $1 billion.
It is also worth noting that the website lists its membership with various organizations, including the National Coin & Bullion Association and the Delaware State Chamber of Commerce. These organizations are clearly meant to inspire legitimacy and credibility with investors.
FideliTrade notes that they acquire their precious metals "straight from the source," meaning that they get them directly from various mints. What is a little more frustrating is that the website doesn't explicitly talk about what they do.
Instead, you have to piece that information together from various different pages on the site. However, they do offer a few different services that can potentially be useful to anyone interested in precious metal buying.
First, FideliTrade clearly offers a nice section of precious metals that you can purchase and have shipped directly to you or to a third-party storage facility.
As of the time we are writing this article, they offer:
Each item has a separate bid and asks for the price. As we don't have an account with the service, it is impossible to tell if you can buy directly online, but given the online connectivity on this website, it would seem to be that you can.
Clicking on each item brings up additional information about what it is, including the year of mintage, purity, and a variety of additional information. In other words, prospective buyers are clearly going to be kept highly informed about what they are looking at purchasing.
Prices and Fees
Finally, it is noteworthy that the prices are clearly updated on an ongoing basis. Unfortunately, this is not the case for many other types of coins or bars, and it is to FideliTrade's credit that they allow users to get an accurate idea of what the price is without needing to pick up the phone.
According to FideliTrade's website, the company sets limits on the among of credit card and ACH purchases that can be used. It is noteworthy that they advertise these limits on their website.
However, these limits ($30,000 for ACH, $3,000 for credit card) do seem relatively low. FideliTrade also offers a variety of other services that you don't often see on precious metal websites.
For example, FideliTrade will buy gold, silver, palladium, and platinum from you, and their website lays out the process by which they will make these purchases. FideliTrade also offers an accumulation plan, which is essentially the precious metal equivalent of Dollar Cost Averaging.
In other words, FideliTrade allows you to make regular purchases by investing a set amount over a given period. This enables you to buy ounces of any precious metal.
Furthermore, the website notes that these purchases are all completely guaranteed, and you can pay to have the precious metals shipped to you at any time. Alternatively, you can continue to store these precious metals privately.
The minimum purchase is $100, which is a relatively low amount, enabling any individual to build a steady portfolio of precious metals over a long time. FideliTrade also offers a limit order. Like its stock counterpart, this means that you can place a limit order that will automatically trigger when the price of gold reaches a certain price.
Bye and Sell
Once that price is his, you will automatically buy or sell the precious metal of your choice, depending on the type of limit order that you place. Even better: This limit order is completely free. They can be held for up to 90 days.
Finally, like most precious metal websites, FideliTrade also offers IRA services. What is interesting is that the company does not appear to advertise these specific services as much as many of their counterparts do.
That's not a bad thing, of course - it just speaks to a lack of emphasis in this area. As noted by their website, FideliTrade will work directly with the IRA custodian of your choice, allowing you to purchase precious metals and then have those precious metals shipped to your custodian to hold them in your IRA.
They do offer to provide you with a list of preferred trust companies that they work with.
Any precious metal website needs to have a robust array of resources, enabling users to know what they are getting into before they make a purchase. Fortunately, FideliTrade offers just that, enabling users to make purchases with confidence. Resources they offer include a variety of charts on the prices of the precious metals that they offer.
Regularly updated articles on the precious metal market. These articles are clearly pulled from a broad-based news aggregation system. Monthly and quarterly market reports lay out how the market is performing and explain the various upcoming opportunities and challenges.
Interestingly enough, the quarterly market reports are not up to date: The latest quarterly report is from Q3. An array of brochures and articles about various precious metal topics.
FAQs about the FideliTrade and precious metal services in general. Videos that address a variety of questions and give answers on precious metal topics. Links to multiple governmental and precious metal websites.
Opening an Account
As you would expect from any precious metal brokerage, FideliTrade makes it relatively easy to open an account. They have a large "Online Application" that allows you to go through the various steps that are necessary to get your account up and running.
From there, you can fill out the various necessary steps, including answering some basic questions. It seems noteworthy thatFideliTrade advertises its "commission-free" staff.
In other words, staff doesn't have any economic incentive to force purchases upon you, instead meaning that they work in your financial interests, not in selling you the most gold possible.
The design of a website is extremely important: In our experience, a poorly designed website can create major problems and make it much harder for clients to access the resources that a precious metal vendor may have.
In this area, FideliTrade gets mixed marks. On the one hand, the website is sharply designed and easy to navigate. On the other hand, finding content can be difficult. Information is organized in a bit of a strange way.
For example, there is a title bar that organizes content in menus and sub-menus. However, this title bar is difficult to see and easy to overlook.
It's clearly an effort to keep the website design as responsive as possible, but it can be somewhat problematic for users accessing the website from a computer.
Fortunately, the mobile portion of this website is easy to use and useful. Individuals will be able to easily navigate content from their phone or their tablet. Interestingly enough, the mobile menu here is much easier to find.
Interestingly, FideliTrade does not have a ton of reviews on other websites.
There are a few, including Google Business: 5 out of 5 stars, eight reviews BirdsEye: 5 out of 5 stars, ten reviews Better Business Bureau: 5 out of 5 stars, two reviews. Accredited business with an A+ rating and no complaints filed against it.
As you can see, there really aren't a lot of reviews, and there are much fewer than there usually are for precious metal companies that we have reviewed in the past.
That's not necessarily a bad thing, as many precious metal organizations will create paid partnerships with other review companies and then use those partnerships to artificially boost their reviews. As you can see, the reviews that do exist were overwhelmingly positive.
Sales team members were specifically praised for their knowledge and approach, and the company received excellent marks for their customer service.
The company was cited as "honest, transparent, and efficient" in one review, and these were themes that were echoed throughout the reviews across multiple networks.
Advantages & Disadvantages
FideliTrade gets a lot right. The website has a robust website that allows users to quickly make determinations about what they want to buy and how much it will cost them.
It has plenty of options and offers a variety of services that you can't really find on other websites. It also is more subtle about pushing precious metals on users, instead opting for a professional tone rather than a sales one.
Finally, it sticks to the financial benefits of the precious metals you can buy instead of leaning into the idea that the world is coming to an end, so you should buy as many precious metals as humanly possible. This is an unfortunate commonality in the investing world, and it is one that FideliTrade manages to avoid completely.
There are some disadvantages here, although they are relatively minor. FideliTrade is missing some common components of precious metal exchanges.
For example, they don't have a blog, and that's content that would be nice and a good way to keep users updated. Of course, instead, they opt for monthly reports on the state of the broader financial and precious metal market.
More problematic is a bit of confusion over the IRA services that FideliTrade offers. They clearly do offer IRA services, but there is scant information about how they can help you with your retirement.
This is actually more problematic: For many, a precious metal IRA is exactly what they are looking for, and a lack of information on this feature can lead to extensive confusion.
FideliTrade receives high marks in our estimation. While the website had moments of clunkiness, these are relatively minor design issues. The information offered is clear and transparent.
Individuals who do business with FideliTrade were clearly very happy, and the company offers a range of services - including many services that simply aren't offered on other websites.
The unique approach, the straightforward manner in which it is presented, and the overall apparent commitment to service make FideliTrade a solid company that may be worth your business, but we think there are much better companies to work with.
Remember to read out list of the Top Gold Companies to see if fidelitrade made the cut.
Or, if you like what you read about fidelitrade, you can visit their website below.