Goldco Review

Goldco Review

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Goldco is a privately held precious metals company in Los Angeles. Goldco has over a decade of experience helping customers protect their retirement savings.

The company has a suite of products and services to meet investors' financial goals.

Whether your goal is to diversify your retirement assets with the help of a precious metals IRA or you're interested in gold and silver directly, Goldco provides customers with a specialist to navigate the process.

Before we get started, investing your savings is a serious task. When it comes to adding precious metals to your portfolio, how do you know which companies to trust?

That is why we have researched every company in the industry and selected the very few with the highest customer service standards.

This way you can easily compare the best companies in the business, and choose one that fits your needs and investment goals.

Read the list to see if Goldco passed our strict customer service standards to become one of our top recommendations.


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What is Goldco?

Goldco is a company that has a suite of products and services to meet investors' financial goals. 

Whether your goal is to diversify your retirement assets with the help of a precious metals IRA or you're interested in gold and silver directly, Goldco provides customers with a specialist to navigate the process.

Goldco prides itself on offering exceptional customer service, precious metals education, and several resources to help investors make the most confident decision as they navigate the precious metals industry.

What makes Goldco stand out is that it is the only precious metals company to be recognized by big names like Sean Hannity, Chuck Norris, Ben Stein, and more.

Goldco received a rating of A+ from the Better Business Bureau and an AAA rating from the Business Consumer Alliance. With a focus on quality customer service, Goldco has been able to manage thousands of customers from all over.

Goldco's Precious Metals IRA Services

In addition to buying precious metals, investors can also open a precious metals IRA. Goldco states that they are committed to helping investors safeguard their investments through a gold or silver IRA account with them.

Just as with buying precious metals, Goldco simplifies the process to open a precious metals IRA. Investors will be glad to know that the process is done in just three steps. Here is what you'll need to do to open your IRA with Goldco:

  • 1. Open Your IRA: Investors can open their IRA by signing an agreement to secure their purchase and understand Goldco's terms of doing business. Once you initiate this process, you'll have a dedicated company representative who will walk you through each step.
  • 2. Fund Your Account: Next, you'll need to fund your self-directed IRA by rolling over your assets from an existing retirement account. Note that rolling over will not cause a tax penalty.
  • 3. Buy Precious Metals: Once your account is successfully funded, the last step is to buy the precious metals that you would like to include in your account. If you need help deciding which metals are best for your account, you'll be able to talk with your dedicated company representative for more details.

Precious Metals

Precious metals inventory is a determining factor for most investors. Whether you're interested in collectibles or looking for precious metals for your gold IRA, finding a company with a diverse selection of products is critical.

When it comes to Goldco, investors can buy quality gold and silver even if they don't want to open a precious metals IRA at this time.

Investors will find a wide selection of products in their inventory like the Chuck Norris "Five Principles", Silver American Eagle, Gold American Eagle, Gold American Eagle Proof, and more.

Unfortunately, Goldco does not list the price of these products. However, the company does provide steps on how to proceed with buying precious metals with them. That said, purchasing metals can be achieved by following three simple steps on their website. Here is what you'll need to do:

  • 1. Sign Your Agreement: This agreement is an important step in securing your purchase and ensuring you understand Goldco's terms of doing business.
  • 2. Accounting Funding: Next, you'll need to fund your account. Funding can happen by either sending money via a bank wire or by mailing a check to their office in Los Angeles.
  • 3. Choosing Your Precious Metals: Once the money is added to your account, you're ready to buy your precious metals. Just scan Goldco's inventory page and choose the coins you need. Coins can either be delivered to an independent depository, or sent to you directly, or you may have the option for free storage.

Overall, Goldco has a seamless process when it comes to buying precious metals. They also appear to be relatively accommodating in terms of funding options. If you're looking for an easy way to break into precious metal assets, you might find Goldco's simple process the best option for you.

Goldco's Gold IRA Fees

The required minimum purchase at Goldco to start a gold IRA is $25,000. Goldco’s preferred Custodian charges a flat annual account service fee which includes a one-time IRA account set-up fee of $50 as well as a $30 wire fee.

Annual maintenance is $100, and storage is $150 for segregated storage or $100 for non-segregated storage.

Fees for gold storage and custodianship can vary depending on the company you select to handle these services (required by the IRS, as all IRA assets must be managed by a custodian). Depending on the Custodian, storage fees can range from $10 to $60 per month, or as a percentage of assets, from 0.35% to 1% annually.

Goldco does not charge any storage fees for cash transactions over $25,000.

Customer Reviews

Reviews are one of the greatest factors when choosing a precious metals company. Investors will be thoroughly impressed with Goldco's positive reputation among its customers. Most customers have spoken highly of Goldco, making this company a top contender for buying precious metals and opening a gold IRA. Here is some of what customers have been saying about Goldco:

GoldCo - Negative Feedback

Overall Experience

Many customers have stated that they had an excellent experience with Goldco. Finding the products and services they needed for their portfolio was easy thanks to the company's high-quality products and services

Ease of Transaction

Many customers said that the transaction process was seamless from start to finish. Buying precious metals, whether for direct delivery or precious metals IRA, was a relatively easy process.

Professional Staff

According to customers, Goldco has some of the best, most knowledgeable, and most professional staff. Goldco's representatives are backed with extensive knowledge and are always willing to assist. Whether investors are looking for more education or need help opening a gold IRA, investors can expect a prompt response.

Additionally, investors will benefit from a dedicated specialist when opening a precious metals IRA.

Positive Feedback

Goldco has received many positive reviews for its customer service because the company places a strong emphasis on providing exceptional support to its customers.

Goldco's customer service team is known for being knowledgeable, responsive, and friendly, and they go above and beyond to help customers with their investment needs.

One of the factors that set Goldco apart is its commitment to personalized service.

The company's representatives take the time to understand each customer's unique goals and needs, and they work closely with them to develop a customized investment strategy that aligns with their objectives.

This tailored approach helps to ensure that customers feel heard and valued, and it sets the stage for a positive customer experience.  In addition, Goldco is known for its transparent and honest communication.

The company is upfront about the risks and benefits associated with precious metal investments, and it provides customers with clear and accurate information to help them make informed decisions.

This level of transparency helps to build trust with customers and fosters long-term relationships. 

Goldco - Positive Feedback

Finally, Goldco's customer service team is available to customers at all times, whether through phone, email, or online chat.

This accessibility allows customers to get their questions answered quickly and efficiently, which helps to reduce any potential stress or anxiety associated with investing. 

Goldco's focus on personalized service, transparent communication, and accessibility are key factors that contribute to its positive reputation for customer service.


Goldco offers a comprehensive list of resources for investors to jumpstart their financial journey. Even for experienced investors, having additional resources that ensure you stay informed is a win-win situation.

One of the things that set Goldco apart from competitors is the fact that they have dedicated contact support for current customers. You can call someone from customer care at 1-855-472-8494. You can also email them at

On Goldco's website, you'll find many educational tools in the form of current news and articles. More specifically, you'll find a beginner's guide to a gold IRA, retirement planning, information on the economy, the federal reserve, and so much more. But if you want content delivered directly to your inbox, you can also sign up for Goldco's newsletter.

Contact Support

Finding a precious metals company that you feel secure in is another vital factor to consider. With that said, choosing a company that is accessible whenever you have a question or concern is a top priority.

When it comes to contact support, Goldco does offer several ways for customers to reach out. One way to contact them is by phone at 1-855-450-1394. This may be the best number to contact them if you're interested in learning more about their company.

If you're interested in emailing them with a quick inquiry, you can do so by reaching out to them at But they also have a quick contact form that you can fill out if you would prefer that method of contact.

Our Rating

Goldco Pros & Cons

With any precious metals company, it's vital to understand the company's pros and cons. If you're interested in Goldco, read on to learn what makes this company stand out and what to consider before committing:

  • Excellent Reputation

The first thing you'll likely notice when exploring Goldco is that it easily has one of the best reputations among its competitors. Goldco isn't just cosigned by many reputable financial companies, customers have also raved about their service.

This is one of the most important factors when choosing a precious metals company to handle your retirement. The fact that Goldco has a reputation for consistently delivering exceptional customer service is enough reason to consider this company as one of your top choices.

  • Buyback Program Incentive

Another advantage to consider when working with Goldco is its buyback program. When it comes to precious metals, liquidating them is likely an investor's greatest concern. While issues with liquidation will likely always be present with gold and silver, Goldco has created a program to help address these concerns.

Like some of the company's other competitors, they will buy your metals when it's time to sell. Goldco promises to give its customers a fast and fair price quote that will depend on the current spot price of the metal.

According to some other customers, they have been able to successfully sell their gold and silver back to Goldco for a profit. A good indication that you'll be able to make a profit is if your metals are steadily increasing in value as you hold them. 

Regardless, Goldco strives to offer customers the best price on the market, making their buyback program a convenient option for investors worried about resale.

  • Dedicated Account Representative

Another benefit of working with Goldco is that you'll have access to a dedicated account representative. This feature is beneficial for both new and experienced investors who would like a little extra help with navigating the process.

If you need help selecting metals, learning which metals can be converted to a gold IRA, or quickly checking on availability, your account representative can assist you in the process.

Additionally, if you're interested in opening a gold or silver IRA, your account representative will be instrumental in the process of helping you open your account, selecting metals, and ensuring that all tasks have been completed.

Goldco is committed to providing customers with the best experience possible. A dedicated representative ensures that investors receive the support and attention they need.

  • Accessibility

Goldco ensures that it is accessible by providing customers with varying layers of support. Compared to competitors, Goldco is one of the most accessible companies and the company's available opportunities to contact them show how much they value their customers.

Those inquiring about products or services can reach out to Goldco using their general phone number or email. But once you become a customer, you'll get to take advantage of the company's customer care support which offers a dedicated phone number and email address.

This makes it easier for investors to get the help they need and ensure that they are talking with the appropriate parties when they have a request.

  • Relatively High Minimum Investing Threshold

There are many great things to say about Goldco. With that said, one potential downside of working with Goldco is that they have a relatively high minimum investment threshold of $25,000.

Compared to some competitors, Goldco has a higher entry point. Additionally, this amount may not be comfortable for new investors who aren't comfortable investing that amount of money, to begin with, or even experienced investors who only want to give Goldco a try.

While this minimum investment threshold isn't the worst, it could be a dealbreaker for some.

Final Thoughts

Goldco is one of the most popular precious metal companies based in Los Angeles, California. The company is known for offering a suite of products and services while delivering an exceptional customer experience.

Goldco has been endorsed by several popular names and has been recognized as a top precious metals company by organizations, such as the Better Business Bureau.

Investors can either buy precious metals and get them sent directly to them or open a gold IRA account. If you're interested in IRA services, you'll be pleased to know that Goldco makes the process as simple as possible. Not only will you be assigned a dedicated account representative but you'll also be able to complete the application process by following three easy steps.

Goldco has fair pricing for its IRA services. Investors will receive a flat fee versus paying a percentage of their assets. This is beneficial for investors interested in a precious metals company presenting lower fees.

Another thing that differentiates Goldco from competitors is the company's positive reviews from customers. Most customers were pleased with the products, services, and customer representatives at the company.

While Goldco does have a few negative reviews, these reviews are just a small portion of what other customers have had to say about the company. It's more likely that these customers experienced isolated incidents and are not truly reflective of Goldco as a whole.

All in all, Goldco is an excellent precious metals company with a wide selection of gold and silver to purchase for direct delivery or to convert into a gold IRA. If you're interested in working with this company, this may be a great choice to get propel your precious metals journey.

Remember to read out list of the Top Gold Companies to see if Goldco made the cut.

>> Click HERE to read our Best Precious Metals Investment Companies list <<

Or, if you like what you read about Goldco, you can visit their website below.

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