International Bullion Exchange Review

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Before we get started, investing your savings is a serious task. When it comes to adding precious metals to your portfolio, how do you know which companies to trust?

That is why we have researched every company in the industry and selected the very few with the highest customer service standards.

This way you can easily compare the best companies in the business, and choose one that fits your needs and investment goals.

Read the list to see if International Bullion Exchange passed our strict customer service standards to become one of our top recommendations.


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About International Bullion Exchange

International Bullion Exchange is a precious metals dealer with a longstanding reputation as a trusted source for helping individuals diversify their holdings with precious metals and diamond investments.

International Bullion Exchange review-logo

The company believes gold, silver, and diamonds are the best ways to improve your financial holdings. For this reason, they provide several convenient methods for purchasing and controlling a high value in precious metals and diamond products.

International Bullion Exchange review-website

International Bullion Exchange provides its clientele access to a select group of certified bullion products, investment-grade coins, and diamonds through its exclusive Orion Program. These products are selected thanks to their ability to hedge against inflation and times of uncertainty. 

If you're interested in a one-stop precious metals company. You'll be glad to note that IBX offers several possibilities for investing in precious metals. For instance, you can purchase gold and other precious metals for personal delivery or you can open or rollover an existing IRA into a precious metals IRA. 


International Bullion Exchange offers several types of products for investors to enhance their portfolios. You'll find gold coins, gold bars, silver coins, silver bars, platinum coins, and so much more.

Here is a quick look at some popular products you'll find with this company:

  • Gold Coins and Bars: American Gold Buffalo Coins, Saint-Gaudens, French Roosters, 10 Ounce Johnson & Matthey Bars, Kilogram Johnson & Matthey Bars
  • Silver Coins and Bars: Morgan Silver Dollars, U.S. Peace Silver Dollars, Silver Pandas, 1000 oz. Bar 100 oz Silver Bars
  • Platinum Coins and Bars: Canadian Platinum Maple Leaf, American Platinum Eagle, and 10 oz Johnson & Matthey Bars
  • Palladium Coins and Bars: 1 oz. Canadian Palladium Leaf Coins

Overall, International Bullion Exchange offers a great variety of precious metals. If you're an investor interested in diversifying your portfolio, working with IBX could be a good company to keep your eye on. 


Now that we've looked at what products are offered by IBX, let's take a look at what services are provided by the company: 

Precious Metals IRA

If you're interested in putting precious metals in an IRA, you can request a precious metals IRA form. According to the website, you can turn your existing paper assets into actual gold and silver. You will also receive the same preferential tax benefits as stocks or bonds. 

How does it work?

International Bullion Exchange provides detailed steps on how to open a precious metals IRA. Here are the steps you'll need to follow:

Step 1: Set up precious metals IRA account

Your IBX Precious Metals Specialist will help you set up a precious metals IRA account with a third-party custodian. 

Step 2: IBX States

IBX states that they work with several of the largest and most reputable 3rd party custodians. These custodians have hundreds of thousands of satisfied clients with assets that have crossed $20 billion under management.

Step 3: Forms fill out

Your specialist will provide you with the forms you need to fill out and answer all of your questions.

Step 4: Forms are completed and returned

Once your account forms are completed and returned to the company, IBX will keep you updated on the process until your new account is active.

Step 5: Account is active notification

When notification is received that your account is active, your precious metals specialist or an IBX Senior Trader will help you select and lock in a price for gold and other precious metals assets you may want in your account.

Step 6: Ship the physical metals to custodian

Lastly, IBX will ship the physical metals to the designated custodian for receipt into their depository vault.

Several accounts can be rolled over into a precious metals IRA. According to the company, clients who own the following accounts are eligible: 

  • Traditional
  • Roth
  • SEP
  • Simple IRA account
Other types of accounts that may be eligible include:
  • 401ks
  • 403bs
  • 457 Deferred compensation plans
  • Pension Plans
  • Thrift Savings Plans
  • TIAA
  • CREF
  • Non-prototype IRAs
  • Beneficiary IRAs

The Orion Program

International Bullion Exchange's Orion Program was created as a way to fulfill a need in the investment market. The Orion Program enables investors to control gold, silver, platinum, or palladium.

With this program, you'll be able to purchase with as little as $10,000 down. You'll also be able to buy or sell by phone with no downtime or issues with transportation. Additionally, you'll be able to store your precious metal at a federally regulated bank or an insured depository vault. 

Those within the Orion Program will also receive instant confirmation of price, eleven-hour trading days, and personalized service for every account. 

How does the Orion Program work?

At IBX, the Orion Account enables you to work with a precious metals specialist. After confirmation, your metals will be delivered to the bank or vault of your choosing.

The number of metals held by the bank or depository will remain in your name on IBX's books and records until it's sold or you choose personal delivery. 

Investors will also be able to easily transact business. All you'll need to do is simply call and direct your precious metals specialist to buy or sell and you'll receive a confirmation shortly after. 

You will also receive a written confirmation after every buy/sell transaction. If you would like to receive your metals as a personal delivery, you will be glad to know that you will receive them promptly as long as you have no balance due. 

Investors can choose to liquidate all or a portion of their investment whenever they would like. Overall, the Orion Account offers convenience, flexibility, and the best account representation to give you peace of mind. 

If you would like more information about the Orion Program, you can call or contact one of their Precious Metals Specialists. For USA and Canada, you can call at 1-800-485-2225. 


International Bullion Exchange offers several resources to help investors make the best financial decision for their needs. You'll find a wide range of videos, the benefits of owning gold, the Diamond FAQ, the history of silver, and so much more. 

Customer Support

There are several ways to contact International Bullion Exchange. The company has two locations in New York and California:

  • 230 Park Avenue
  • The Helmsley Building
  • New York City, NY 10169
  • email:
  • Toll Free US & Canada: 800-485-2225
  • UK: 0-800-098-8495
  • Australia 1-800-889-690
  • 30745 Pacific Coast
  • Highway Suite 139
  • Malibu, Ca 90265
  • 310-456-6060

Our Rating

International Bullion Exchange: Pros & Cons

If International Bullion Exchange is on your radar, take a look at some pros and cons of the company before moving forward:

  • Pro: Product Varitety

One of the major benefits of International Bullion Exchange is the fact that the company has an excellent product variety. You'll find a range of coins and bars in gold, silver, platinum, and palladium. Compared to its competitors, IBX is a leader when it comes to delivering quality products that offer optimal diversification.

  • Pro: Many IRA-Eligible Products

In addition to the company having a great variety of products, you'll also find that there are many IRA-eligible products. This is specifically great for investors who are interested in owning gold in a precious metals IRA. You won't have a hard time finding popular products that will help grow your retirement portfolio seamlessly.

  • Pro: Works with Reputable IRA custodians and Depositories

Another advantage to keep in mind is that International Bullion Exchange continues to assert that they work with reputable IRA custodians and depositories. Choosing a custodian and depository is equally important as choosing a precious metals dealer. With that said, IBX appears to be a bit promising when it comes to this.

  • Pro: Option for Numismatic Coins

If you're a coin collector, you'll still find the International Bullion Exchange of great use to you. The company has quite a few numismatic coins to add to your collection. This makes IBX an excellent one-stop shop for all of your needs.

  • Con: No Information on Leadership Team

Unfortunately, the company has a few downsides to keep in mind as well. For instance, you'll notice that they don't exactly mention who is on their leadership team. For this reason, it's a bit difficult to know who is actually in charge of the firm. This lack of transparency can be questionable for many investors.

  • Con: Doesn't Specifically Mention Custodians or Depositories

Another disadvantage of working with this company is that they don't particularly mention what custodians or depositories they partner with. They do stress that they work with companies that have a positive and longstanding reputation. But without knowing who they partner with, there's no real way of knowing how true this is.

  • Con: No Product Prices

Another area where the company is lacking in transparency is its product prices. When searching the inventory, you'll find that there is no mention of prices. This means you'll need to call the company to find out the price of products you may be interested in.

International Bullion Exchange: Final Thoughts

IBX is known as a trusted source of precious metals. Whether you're interested in owning precious metals in a gold IRA or personal delivery, IBX could be a choice.

With that said, be sure to reach out to a representative to find out certain details that were left out on the website, such as product prices, custodians, and depositories.

Overall, while we think that IBX is an acceptable company, we think precious metals investors can do much better by looking elsewhere.

Remember to read out list of the Top Gold Companies to see if International Bullion Exchange made the cut.

>> Click HERE to read our Best Precious Metals Investment Companies list <<

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