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Oxford Gold Group stands as a leading authority in the precious metals industry, specializing in helping investors convert their existing IRAs and eligible 401(k) accounts into gold or other precious metals.
The company is dedicated to providing competitive pricing and outstanding service for those seeking direct delivery of precious metals.
A key aspect of Oxford Gold Group’s mission is to offer top-tier educational resources, ensuring that every investor has access to the knowledge and tools needed to secure their retirement.
Oxford Gold Group is proud to equip investors with the resources and support necessary to make informed financial decisions.
Moreover, the company assists clients in safeguarding their retirement through stable precious metals IRAs, backed by dedicated support and expert guidance.
Keep reading to learn everything you need to know about this company.
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That is why we have researched every company in the industry and selected the very few with the highest customer service standards.
This way you can easily compare the best companies in the business, and choose one that fits your needs and investment goals.
Read the list to see if Oxford Gold Group passed our strict customer service standards to become one of our top recommendations.
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One of Oxford Gold Group's goals is to provide clients with full-stop hand-holding. They know that investing your retirement funds in a gold IRA is not an easy task. This is why they are committed to providing investors with ongoing support to help them make the best decision for their future.
Oxford Gold Group Products
The Oxford Gold Group has many options when it comes to precious metals. Investors will find a full range of precious metals like gold, silver, platinum, and palladium to add to your portfolio.
What's great about the Oxford Gold Group is that they have a wide selection of precious metals to select in each category. Whether you're interested in collectibles or looking for an IRA-approved coin, you're sure to find a product that meets your needs.
Common products you'll find are the 2013 Gold Canadian Polar Bear, 2020 North American Bald Eagle, 1964 Kennedy Half Dollar, 2020 Silver North American Bald Eagle, American Platinum Eagle Proof, Platinum Bar, Palladium Bar, Palladium Canadian Maple Leaf, and more.
IRA Services
If you're interested in more than just buying precious metals, the Oxford Gold Group also has several IRA options for investors. Let's explore some IRA features that you'll find with this company:
The Oxford Gold Group has two main options when it comes to an IRA: precious metals IRA and a self-serve IRA. Both are great options for investors. However, it will ultimately depend on your needs. Here is a breakdown of both IRA services provided by the company:
Precious Metals IRA
Are you interested in a gold IRA? Then choosing the Oxford Gold Group as a dealer may be the solution. This is ideal for investors who have a traditional IRA or Roth IRA and would like to convert those assets into a gold IRA with the help of Oxford Gold.
Oxford Gold makes it easy for investors to get started in the right direction. According to the company, the first thing you'll need to do is choose an IRA-approved custodian.
The Oxford Group doesn't have a recommended custodian. However, they do recommend that your custodian be a bank or trust company.
The next step is to decide on your precious metals dealer. If you're satisfied with the services provided by the Oxford Gold Group, then they will work with your custodian to purchase and supply precious metals for your account.
The third thing you'll need to do is browse their products. The Oxford Gold Group has many IRA-approved coins for you to include. Someone from their team can help you select products that will be a fit for your new gold IRA.
Next, you'll need to pick a depository to store your precious metals. You can talk with your IRA custodian to determine what will be the best storage solution.
The last step is to make your purchase. The Oxford Gold Group and the depository will secure your purchase. Your IRA custodian will communicate with Oxford Gold and deliver your gold to the depository.
The Oxford Gold Group provides these above steps as more of a generalized IRA educational article on their website. Oxford Gold offers a very detailed process to aid investors. Not only does the company operate as a quality precious metal dealer, but it also provides secure IRA services for investors. This helps this company stand out among its competition.
Self-Serve IRA
The Oxford Gold Group offers a self-serve IRA. This service enables investors to manage their own IRA in just three easy steps.
The first thing investors will need to do is fund their new gold IRA account. Oxford Gold Group states that it will help throughout this process once you begin working with them.
The second step is to convert your funds into physical gold. All you need to do is choose which precious metals to invest in with your deposited funds and they'll convert it on your behalf.
The last step is free delivery. The Oxford Gold Group will deliver your investment straight to your doorstep in safe and secure packaging for you to retrieve.
If you would like to open a gold IRA, you can use the link on their website to get started. The entire process is online using DocuSign. The application is about 10 pages long but is relatively simple.
Resources
The Oxford Gold Group is all about education. Investors will find a variety of resources to help them better manage their gold IRA, make important financial decisions, and feel secure in their investments. Here are some resources you'll find included on their website:
Learning Center: The learning center was created to help investors learn base knowledge about investing before taking their first step. You'll find information on how precious metals can secure your retirement through various articles.
Market News: The Oxford Gold Group also keeps investors informed by highlighting market news. If you're someone interested in keeping up with the precious metals market, you'll find this resource to be quite useful.
FAQs: The Oxford Gold Group also has a comprehensive FAQs page to help answer some of your most pressing questions.
Oxford Gold Group Highlights
If you're interested in finding a precious metals dealer for your needs, the Oxford Gold Group is a solid option to consider. Here are a few highlights of working with Oxford Gold:
Extensive Educational Materials
The education materials provided by the Oxford Gold Group are one of the best found by precious metal dealers. The company prides itself on ensuring investors receive the knowledge they need to make an informed decision.
Real-Time Pricing
Another thing worth noting is that the Oxford Gold Group conveniently offers real-time pricing for precious metals. Whether you're interested in gold, silver, platinum, or palladium, investors can always stay up to date on the current market price of precious metals.
Customer Service
The Oxford Gold Group has managed to receive an overwhelming amount of positive reviews from trusted review sites like Trustpilot and Google Reviews.
Customers have stated that the process when working with Oxford Gold was exceptional from start to finish. Other customers have asserted that they had a good experience with the account representatives. Additionally, customers have said that they always receive prompt information and excellent service every time they work with them.
The Oxford Gold Group has worked to establish a positive relationship with its customers. This is a good sign for investors prioritizing excellent customer service and prompt attention to needs.
Things to Keep in Mind: Customer Complaints
The Oxford Gold Group does a pretty good job of delivering excellent service from start to finish. However, it's important to mention the few complaints they did receive to ensure you make an informed decision.
Of the few complaints that the company received, most were related to delivery issues and only one was related to a product or service issue.
Keep in mind that the precious metals industry has dealt with supply chain issues. As a result, the complaints presented may not be reflective of Oxford Gold as a company but more so to do with the industry as a whole. With that said, here is more information regarding complaints:
Delivery Problems
One customer who complained about service stated that the item they purchased wasn't delivered within the timeframe of four weeks. By June, they were still waiting on the item's arrival. The customer contacted the company on two occasions and was told the items would arrive within ten additional days but the items were never delivered.
Another customer complained during a similar time in which they stated that they made a separate purchases in March and April. The customer was told by Oxford Gold that the product they were interested in was in high demand, which can cause shipping delays of up to six weeks.
But eight weeks after placing the order, the item still hadn't arrived. The customer followed up again and filed a complaint. Two weeks after the complaint, the customer received their product.
There were a few other complaints similar to the ones above. Once again, the delay in the shipment may have a lot to do with the supply chain in the precious metals industry.
It's worth noting that most of these complaints were labeled as answered. Oxford Gold Group did take the initiative to respond to customers who had complained. While most companies will have some errors along the way, it's nice to know that the company was adamant about resolving the issue for its customers.
Contact Support
The Oxford Gold Group has created several methods for clients to reach them. If you're located near the Beverly Hills area, you can visit their location at 9100 Wilshire Blvd., Suite 800E Beverly Hills, CA 90212.
You can also contact them by phone by dialing 833-600-GOLD. Or, you can schedule a call with them if you would like to set up a meeting to talk with one of their specialists.
If you prefer for someone to reach out to you instead, you can fill out the form on their website under the contact tab. All you need to do is provide your first and last name, email, and phone number. Lastly, select whether you want home delivery for an IRA or if you want gold or silver for your IRA. Someone should get back to you soon. Note that they do not provide a timeframe of when they will reach out.
Oxford Gold Group: Is it a Good Choice?
Choosing a precious metals dealer for your investment needs can be a difficult decision. The Oxford Gold Group is a leader in the precious metals industry offering precious metal products and an option to open a precious metals IRA. Whether you're interested in home delivery or want to convert your retirement savings into a gold IRA, Oxford Gold may be a good option.
One of the things that stand out with Oxford Gold Group is that they have a wide selection of IRA-approved products and rare coins. This is a convenient option for investors who are looking to explore more precious metal options.
Another thing is that Oxford Gold Group has an extensive number of positive reviews.
Their reviews appear to be pretty consistent, with most customers being satisfied with the product or service they received from Oxford Gold.
The company also has many resources to help investors make the best decision for their investment needs. Whether you want detailed information about precious metal pricing, you want to stay up to date on market trends or you want to learn more about the benefits of precious metals, you will find everything you're looking for on their website.
Final Thoughts
Overall, the Oxford Gold Group is a reputable company that has built a longstanding reputation. They don't just provide IRA service and precious metals for delivery, they are passionate about providing new and seasoned investors with the knowledge they need to act confidently.
They are backed by a team of professionals that hold a wealth of knowledge and experience ready to meet your needs. If you're ready to convert your retirement funds, the Oxford Gold Group is an option to get started, but we do not recommend them.
There are much better companies to work with.
Remember to read our list of the Top Gold Companies to see if Oxford Gold Group made the cut.
>> Click HERE to read our Best Precious Metals Investment Companies list <<
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