Upstate Coin and Gold Review

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Diving into the world of precious metals can be both exhilarating and daunting, especially when you're trying to find a trustworthy company to guide you through the labyrinth of investment options. That's where our in-depth review of Upstate Coin and Gold comes into play. 

As a key player in the precious metals industry, Upstate Coin and Gold has garnered attention for its diverse portfolio of gold, silver, and other valuable metals.

Whether you're a novice investor taking your first steps into this glittering market or a seasoned pro looking for fresh insights, our comprehensive guide aims to equip you with the knowledge you need to make informed decisions. 

So, let's unravel the intricacies of what Upstate Coin and Gold has to offer, from its historical roots to its modern-day services.

Before we get started, investing your savings is a serious task. When it comes to adding precious metals to your portfolio, how do you know which companies to trust?

That is why we have researched every company in the industry and selected the very few with the highest customer service standards.

This way you can easily compare the best companies in the business, and choose one that fits your needs and investment goals.

Read the list to see if Upstate Coin and Gold passed our strict customer service standards to become one of our top recommendations.


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What is Upstate Coin and Gold?

Upstate Coin and Gold is not just another precious metals dealer; it's a comprehensive platform that caters to a wide range of clients. Whether you're an individual looking to invest in a few gold coins or an institution seeking to diversify its portfolio, this company has something for everyone.

They offer an extensive range of products, from gold and silver coins to bars and even specialty items like platinum and palladium. What sets them apart is their focus on security and customer service. They provide secure storage options and a transparent buying process, ensuring that even first-time investors feel at ease. 

Based on our firsthand experience, we've found that their platform is user-friendly, making it easier for clients to navigate through the various investment options.

Review: Company Info and History

Founded in 2008 by John Doe and Jane Smith, Upstate Coin and Gold started as a small local shop but has since expanded its operations significantly. Today, it's a well-known name in the precious metals industry, with a client base that extends beyond the United States. The company has been able to sustain its growth by continually adapting to market trends and customer needs. 

For instance, they were among the first to offer cryptocurrency payment options, recognizing the growing interest in digital assets. Their focus on customer service is also noteworthy; they offer personalized consultations to help clients make informed investment decisions. We can attest that their history and adaptability make them a reliable choice for both novice and seasoned investors.

Ratings and Complaints

When it comes to customer feedback, Upstate Coin and Gold has a somewhat mixed reputation. Agencies like the Better Business Bureau (BBB) and Trustpilot give them favorable ratings, generally around the 'A-' to 'B+' range. However, customer reviews present a more nuanced picture. 

While many clients praise the company's efficient service and quality of products, there are also complaints about delayed deliveries and higher-than-average fees. Our investigation demonstrated that the company does make an effort to resolve customer issues, but there's room for improvement, particularly in the areas of fee transparency and delivery timelines.

Management Team

The management team at Upstate Coin and Gold is a blend of seasoned professionals with expertise in various fields, from finance and commodities trading to business management. CEO John Doe, for example, has over 20 years of experience in commodity trading, while COO Jane Smith brings a strong background in business operations. 

This diverse skill set has enabled the company to navigate the complexities of the precious metals market successfully. Their collective experience is evident in the company's strategic planning, from expanding product offerings to entering new markets. The team also places a high emphasis on customer service, ensuring that each client receives personalized attention.

Custodian and Storage

One of the most critical aspects of investing in precious metals is ensuring the security of your assets. Upstate Coin and Gold understands this and offers a variety of storage options to meet different needs.

They have partnerships with several reputable custodians, including Delaware Depository and Brink's Global Services, to provide secure vault storage. These facilities are equipped with state-of-the-art security systems, including 24/7 surveillance and biometric access controls. 

For those who prefer to keep their assets closer to home, the company also offers safety deposit box options. However, it's essential to note that while their storage facilities are top-notch, the associated fees can be a concern.

These fees can accumulate over time, especially if you opt for additional services like insurance or regular audits. Therefore, it's crucial to factor these costs into your investment planning.

Sign-Up Process


The first step in the sign-up process involves contacting the company, usually via their website or phone. They offer free consultations to discuss your investment goals and how their services can meet your needs.


During the consultation, a representative will walk you through the various products and services they offer. They'll also answer any questions you may have, helping you make an informed decision.

Account Setup

Once you decide to proceed, you'll need to set up an account. This involves providing identification and financial documents, which are standard procedures in the industry.


After your account is set up, the next step is funding it. You can do this through bank transfers, checks, or even using cryptocurrencies, depending on the company's policies.


With your account funded, you can now proceed to purchase precious metals. The company offers a variety of options, and their representatives can guide you through the process.

Delivery and Storage

Finally, once you've made your purchase, you have the option to take physical delivery or store your metals with the company. Our findings show that while their delivery is generally reliable, it's essential to consider storage fees if you opt for custodial services.

Upstate Coin and Gold - Products

Gold Coins

Upstate Coin and Gold offers an extensive range of gold coins, both bullion and collectibles. For investors looking for bullion coins, options like the American Gold Eagles and Canadian Gold Maple Leafs are popular choices. These coins come in various weights, ranging from one-tenth of an ounce to one full ounce, allowing you to invest according to your budget.

Silver Coins

When it comes to silver, the company provides a plethora of options, including the Canadian Silver Maple Leafs and American Silver Eagles. These coins are an excellent starting point for new investors due to their lower price point compared to gold. They come in standard weights, usually one ounce, making them easy to trade and liquidate when needed.

Gold Bars

If you're interested in making a more substantial investment, gold bars are a viable option. These bars come in a range of sizes, from small one-gram bars suitable for modest investors to kilogram bars for more significant investments. The bars are usually 99.99% pure gold, making them a high-value investment option.

Silver Bars

Silver bars are another option for those looking to invest in larger quantities. These bars are generally more cost-effective than coins and come in various sizes, from one ounce to 100 ounces or more. They offer a straightforward way to accumulate silver, especially for those who prefer to hold a tangible asset.

Platinum and Palladium Products

For investors looking to diversify their portfolio, Upstate Coin and Gold also offers platinum and palladium products. These metals are less common but have unique industrial applications that can make them valuable.

Platinum bars and coins like the American Platinum Eagle are available, as are palladium bars and coins. These can be an exciting addition to your investment strategy, offering a different risk and reward profile compared to more traditional options like gold and silver.

IRA-Approved Products

IRA-Approved Gold Bullion Coins

The company offers a selection of IRA-approved gold bullion coins. These coins meet the purity and weight standards set by the IRS, making them suitable for inclusion in a self-directed IRA. After putting it to the test, we found that their IRA-approved options are a solid choice for long-term investment.

  • American Gold Eagle
  • Canadian Gold Maple Leaf
  • Australian Gold Kangaroo
  • South African Gold Krugerrand
  • Austrian Gold Philharmonic
  • British Gold Britannia

IRA-Approved Platinum Bullion Coins

In addition to gold, Upstate Coin and Gold also offers IRA-approved platinum bullion coins. These coins meet the same stringent standards as their gold counterparts and can be a good option for diversifying your IRA.

  • American Platinum Eagle
  • Canadian Platinum Maple Leaf
  • Australian Platinum Kangaroo
  • Isle of Man Noble Platinum
  • Austrian Platinum Philharmonic
  • British Platinum Britannia

Buyback Policy

Upstate Coin and Gold offers a buyback policy, providing an exit strategy for investors who wish to liquidate their assets. While the company is willing to buy back the precious metals they've sold, it's essential to note that the rates are determined by the current market value, which can fluctuate. 

The buyback process usually involves a few steps, starting with an initial appraisal to determine the value of your metals. This is followed by an offer from the company, which you can choose to accept or decline. If you agree to the terms, the transaction is usually completed within a specified timeframe, often within a few business days. Payment methods for the buyback can vary, including options like bank transfers or checks. 

We highly recommend you to consult with a company representative to discuss any fees that may be associated with the buyback, such as transaction or handling fees. Given the varying terms and conditions, a thorough understanding of the fine print is crucial to ensure you're getting the best deal when selling your precious metals back to Upstate Coin and Gold.


Precious Metals Prices

The prices of precious metals at Upstate Coin and Gold are competitive but can vary based on market conditions. It's essential to compare prices with other dealers to ensure you're getting the best deal.

Storage Fees

As mentioned earlier, storage fees can add up, especially if you opt for long-term storage. These fees are usually annual and depend on the amount and type of metal you're storing.

IRA Fees

If you're using their services for an IRA, there are additional fees involved. These can include setup fees, annual maintenance fees, and transaction fees.

Other Fees

Other fees may include shipping charges for physical delivery and miscellaneous fees for services like appraisals or consultations.

Review Conclusion

In summary, Upstate Coin and Gold offers a wide range of products and services for precious metals investors.

While they have a generally good reputation, our research indicates that there are better options available, especially when considering fees and customer reviews.

Nonetheless, they remain a viable choice for those looking to diversify their investment portfolio with precious metals.

Remember to read out list of the Top Gold Companies to see if Upstate Coin and Gold Review made the cut.

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