West Hills Capital Review

West Hills Capital Review

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Many investors recognize that diversification is key to hedging against risk in their portfolios and might consider adding gold, silver, or platinum investments to the other investments they hold.

Precious metals can help investors preserve their money and protect them against risk as they enter retirement. While precious metals investments do carry some risks, they won't become worthless as some stocks can. 

Investors who are considering investing in gold, silver, or platinum might research various dealers offering precious metals IRAs. One reputable dealer investors might consider is West Hills Capital. This review will explore West Hills Capital to enable investors to make better-informed decisions when trying to decide where to purchase precious metals and open a precious metals IRA.

Before we get started, investing your savings is a serious task. When it comes to adding precious metals to your portfolio, how do you know which companies to trust?

That is why we have researched every company in the industry and selected the very few with the highest customer service standards.

This way you can easily compare the best companies in the business, and choose one that fits your needs and investment goals.

Read the list to see if West Hills Capital Review passed our strict customer service standards to become one of our top recommendations.


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What is West Hills Capital?

West Hills Capital is a precious metals dealer that offers gold, silver, and platinum bullion coins, bars, and collectors' coins. It also provides investors with educational resources, including on-staff IRA experts and a free precious metals IRA investment guide.

West Hills Capital - Logo

The company offers a broad variety of different gold, silver, and platinum products investors can choose with starting prices listed for each product on its website. West Hills Capital is exclusively a seller of precious metals and does not buy gold, silver, or platinum from others.

While the company states in its terms and conditions that it also sells palladium and rhodium, it does not list any palladium or rhodium products for investors on its website. 

In addition to buying gold, silver, or platinum products, investors can also work with West Hills Capital experts to open precious metals IRAs. When they purchase precious metals to fund their IRAs, their metals will be securely shipped to a secure depository for storage in a segregated account.

People can also buy precious metals for non-IRA purposes and have them shipped directly to them at their homes or businesses and store them in a location of their choosing.

About West Hills Capital

West Hills Capital is headquartered in Wichita, Kansas, and offers gold, silver, and platinum bullion coins, bars, and collectors' coins.

While the company doesn't list much information about its history on its website, it states on LinkedIn that it was founded in 2012. 

West Hills Capital - Logo

The CEO and president of the company are listed as Joe Unger, and the director of technology and innovation is Reid Hansen.

West Hills Capital focuses on educating investors and helping them to avoid common mistakes people make when investing in precious metals. It states that it prizes honesty and fair dealing and doesn't engage in dishonest practices. 

West Hills Capital Review - Website

Reviews and Complaints

West Hills Capital has primarily positive reviews online, but there are not very many. It has been featured by multiple respected organizations, including Business Insider, the Wall Street Journal, and Inc. 500. The majority of past customers report their experiences with the company were positive and that they enjoyed an easy, straightforward process.

West Hills Capital Review - Business Consumer Alliance
West Hills Capital Review - Reviews and Complaints

However, the company only has 52 reviews on Google and 19 on Trustlink, making it difficult to assign much weight to its online reviews.

IRA Through West Hills Capital

West Hills Capital states that it offers precious metals IRAs and has experts on staff to help investors open them. It does not provide information about the specific types of IRAs that investors can open.

In general, precious metals IRAs must be self-directed accounts and might include traditional self-directed IRAs, Roth self-directed IRAs, SEP self-directed IRAs, or SIMPLE self-directed IRAs.

Since the website provides no guidance on the types of IRAs the company offers, it's difficult to determine which types might be available to investors.

The company states that it educates investors about investments in precious metals and does not engage in "bait-and-switch" tactics. It says its experts look at the portfolios of investors and make recommendations for which products they should consider to help them reach their goals.

The company will provide calculations to investors to show how investing in different products might help them to get where they want to go.

West Hills Capital provides a free IRA investor guide to educate potential investors about investing in precious metals. People can request the free guide online or receive it by calling the company. 

The company needs much greater transparency on its website about its IRA services and fees. Without this information, it is difficult for potential investors to conduct thorough research before choosing whether to go through West Hills Capital or a different dealer to open a precious metals IRA.

IRA Custodian and Storage

West Hills Capital does not provide information about which IRA custodian it partners with or if it has a preference. It states that its IRA experts will help investors open a precious metals IRA but does not provide information about which custodian the IRA will be handled by.

While the company states that the gold, silver, and platinum purchased by investors to fund their IRAs will be shipped to a secure depository, it also doesn't provide information about the depository it prefers. 

USAA Gold & Precious Metals IRA Review - custodian

The company's website also doesn't provide information about the required minimum contributions for opening an IRA, any associated IRA fees, or information about storage fees. These types of information are important for investors, so it is a drawback that the company fails to provide it. 

How to Sign up for an IRA

West Hills Capital offers a simple process for opening an IRA as follows:

Contact an IRA expert

The first step investors take to open an IRA through West Hills Capital is to contact an expert by calling 1-866-941-2066. The company's IRA expert will help the investor set up an IRA. The company does not list which IRA custodian it prefers to partner with, however.

Complete a rollover or transfer

The company will help investors complete a rollover or transfer from an existing IRA or 401(k) into the new precious metals IRA.

The rollover must be completed correctly to avoid potential IRS penalties, but the company states it helps to facilitate that. Once the rollover or transfer is complete, the company's expertise will help the investor by reviewing its portfolio and determining how it should be diversified with precious metals.

Purchase precious metals

The expert will help the investor choose IRA-qualified precious metals to fund their new IRA, and the investor will then purchase the qualifying metals of their choice with funds from their rollover or transfer or through new purchases.

Shipping and storage

The investor's precious metals will be securely shipped by West Hills Capital to a secure depository of the investor's choice.

Which Products Does West Hills Capital Offer?

West Hills Capital offers the following products:

  • Gold bullion coins
  • Gold bullion bars
  • Gold collectors' coins
  • Silver bullion coins
  • Silver bullion bars
  • Silver bullion rounds
  • Silver collectors' coins
  • Platinum bullion bars
  • Platinum bullion coins
  • Platinum collectors' coins

The Internal Revenue Service (IRS) has the following purity standards for precious metals for inclusion in IRAs:

  • Gold purity standard of 0.995
  • Silver purity standard of 0.999
  • Platinum purity standard of 0.9995

Since investors establish precious metals IRAs with the help of experts at West Hills Capital, an IRA expert will help an investor select products that match or exceed the IRS's purity standards for IRA purposes.

Payment and Shipping

West Hills Capital offers free shipping for all orders over $199 and also provides insurance on shipments fee-free to clients. The company indicates it accepts the following types of payments:

  • American Express
  • Mastercard
  • Visa
  • Discover
  • PayPal
West Hills Capital Review - Payment and Shipping

It does not state whether it accepts cashier's checks, personal checks, or cash payments. Purchases can be completed securely online. Once an order has been placed, the company states that it can't be canceled. If a buyer is dissatisfied with the products they receive, they can return them and exchange them for different precious metals. 

West Hills Capital ships products in discrete, secure packages and requires a signature upon delivery with valid identification by someone 21 or older on every shipment. West Hills Capital will ship to a secure depository, home, business, or another secure location chosen by the customer.


Investors that are considering West Hills Capital as a potential source for precious metals and precious metals IRAs would benefit from greater transparency on the company's website.

While the company enjoys good reviews and is reputable, prospective investors can't learn information about the company's preferred IRA custodian, depository, IRA fees, depository fees, or minimum contributions by reviewing the information provided by the company online. 

West Hills Capital claims to prioritize transparency, and it should demonstrate that by making it easier for investors to find important information on its website. Since the company offers a broad variety of various gold, silver, and platinum products with published pricing information about its products, it might be a good source of IRA-qualified precious metals.

However, investors might have to call the company directly to get more information before deciding since the company doesn't transparently publish IRA-specific information that investors need to know.

Remember to read out list of the Top Gold Companies to see if West Hills Capital Review made the cut.

>> Click HERE to read our Best Precious Metals Investment Companies list <<

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